06/11/2014 13:06 GMT | Updated 20/05/2015 10:12 BST

Toddler's Remarkable 999 Call Saves Mum After She Collapsed


A two-year-old boy made a remarkable 999 call to save his mum after she fainted and fell.

Toddler Oliver Embleton can barely string a sentence together, but that didn't stop him explaining his mum's predicament to an emergency operator when she collapsed at home because of low blood pressure.

The call – which was recorded and has now been released – captures little Oliver's cool description as he speaks to
Michael Walton at Durham Constabulary's Aykley Heads HQ.

His mum Nicola, 34, from Peterlee, had recently taught her daughter Ella, then four, how to make an emergency call.

What she didn't know was that Oliver had been listening in - and thank goodness he did. In the recording, Oliver tells Michael: "Mammy fall down."

Michael asks him: "Is your mammy there? Can you shout mammy or daddy?"

Oliver answers: "No, Mammy fall down, mammy fall down."

Michael is then heard making a call to ambulance controllers to explain the situation as he keeps Oliver on the line.

He tells them: "There is a small child and I am a little bit concerned in case the kid has called 999 and there is something genuinely going on at the address.

"I would rather get it checked out."

Oliver then tells Michael: "Mammy is here but she is not talking."

Nicola then regains consciousness, and comes onto the line: "I fainted."

Michael says: "He has actually rang 999, I am very impressed with him. He is an absolute star."

Nicola told how her son could hardly string a sentence together - yet somehow managed to make himself understood.

She had been up and down the stairs at her home when she felt light headed shortly before she collapsed.

She came around to see her son 'chatting on the phone' before realising it was 999 operator Michael on the other end of the phone.

Thankfully, when the police and paramedics arrived to treat Nicola, who lives with husband Andrew, 36, her fainting was put down to low blood pressure, a problem she has suffered with since she was a teenager.

Nicola thanked the call handler for his help and she called Oliver her 'superhero'. He received a new toy plane for his actions.

Michael, who has since picked up an award for the way he dealt with the call, admitted he could only hear 'mumbling and gurgling' at first, but persevered in case it was a serious incident.

A force spokesperson told the local paper: "In May this year, Michael answered a 999 call to hear mumbling and gurgling on the other end that made little sense.

"Michael tried to engage with the caller, who he realised was a very young child.

"The child appeared to be saying 'fall down'. Michael swiftly established the address from the land line and immediately sent officers to the house.

"Michael then kept the child on the line for a considerable time trying to get the child's mother or father to the phone."

Oliver and Nicola made a special VIP visit to Durham Police HQ on the outskirts of Durham city to meet Michael for the first time today.

And he was given a special tour of the new £15 million facility and tried on a policeman's helmet.

You can hear Oliver's phone call to 999 below...