British Airways Apologises For Delays After 'Worldwide Computer Outage'

British Airways Apologises For Delays After 'Worldwide Computer Outage'

British Airways has apologised to passengers for delays after an IT glitch hit check-in systems.

Angry travellers complained of hours queuing at airports and some reported they had been told the problem was worldwide.

Responding to passengers on Twitter, the airline wrote: "We apologise to our customers for the delay and we appreciate their patience as our IT teams work to resolve this issue."

It added: "Our colleagues are doing everything possible to check in customers for their journey."

One passenger stranded at Toronto Airport said: "I guess the check in application is down and it's world wide."

Ewan Crawford, of Glasgow, said he was at Chicago O'Hare International Airport.

He tweeted: "Never a good sign when they deliver water to the gate! Waiting at ORD for @British_Airways 296. Worldwide computer outage apparently! Hmm."

Close

What's Hot