Dan Howdle

Director of Communications,

Dan has been plugged into the attitudes of UK broadband, TV and mobile customers for over two decades. Having spent 12 years at the coalface of consumer telecoms research – initiating and running projects both nationally and internationally on behalf of the biggest players in the industry – Dan is now Director of Communications and in-house consumer telecoms expert for, the Ofcom-accredited consumer telecoms comparison and advice service.

An experienced broadcaster, commentator and writer who frequently appears on BBC TV and radio, ITV, and in the national papers and their websites, Dan leads a team of journalists and consumer campaigners who spend their days researching, reporting on and aggressively targeting problems faced by UK broadband, TV and mobile customers both on an individual and macro level.

Dan has become the de facto champion of consumer telecoms issues in the UK – on-hand to provide incisive commentary from the perspective of the UK consumer to print, radio and television media.

Dan promotes and campaigns on many issues currently facing consumers of broadband, TV and mobile products in the UK. These include, but are not limited to: Rural broadband provision; mobile coverage; broadband, TV and mobile customer contract issues; broadband and mobile broadband speeds; switching and money-saving; infrastructural challenges; pricing, changes and structures; shifts in technology and the marketplace; telecoms regulation, policy and law; fines, adjudications and policy changes; mergers and closures of UK providers; annual financials and more.

Dan has advised Ofcom on issues surrounding service quality. He also administers and adjudicates the yearly Broadband Service Quality Awards and sits on the panel of judges for the Internet Service Providers Association annual awards