Managing director of Vita Student
Lee McLean knows everything there is to know about student accommodation, with a career in property and operations spanning 17 years.
As MD of Vita Student, the UK’s only experience-led accommodation provider, Lee spends a lot of his time travelling to residences across the country, speaking to Vita Student customers about their experience and looking at ways to make their stay the best it possibly can be. He can often be found trialling Vita Student’s services to make sure they’re up to scratch; he needs to be in the know when it comes to everything from city bikes, movie rooms, gym equipment and mobile feedback apps.
Lee instils in the Vita Student team that the student is at the heart of everything and makes sure this is true and reflected across the entire business. It has triumphed over some of the most established hospitality brands in the UK, including the Dorchester Hotel Group, to claim a hotly contested accolade from the UK Customer Experience Awards.