EE has suffered a major technical issue which seems to be preventing its customers from making phone calls.
Customers took to Twitter to vent their frustrations over the outage which seems to only be affecting landlines, and phone calls.
In a statement to HuffPost UK EE said:
āSome of our customers are reporting problems when trying to make calls to some numbers this morning. All data and messaging services are working as normal. Weāre working to fix this as quickly as possible and apologise for any inconvenience caused.ā
The company has also confirmed that the issue only affects voice calls and seemingly only affects calls to non-EE numbers. If youāre calling another person on EE it should work just fine.
Due to the size of EE and the companies that rely on its network, the outage appears to also be affecting Virgin Mobile customers as well.
Itās not clear yet whether this is a nationwide issue or if it relates to a specific part of the country. Weāve reached out to EE for clarification on this.
While EE appears to have been the worst affected, DownDetector shows that almost all the major phone networks have been suffering from technical difficulties of some sort or another suggesting that the problem could be to do with infrastructure as opposed to a specific issue with EEās network.