Care Quality Commission
People die all the time, much as babies are born all the time. What lies at the centre of good palliative care is the ability to listen and shape treatment and care around the individual, thinking about their needs, not just their symptoms.
More recently, the new inspection regime introduced by the Care Quality Commission (CQC) - the regulator for health and adult social care in England - is helping provide a better understanding of quality in hospice care.
Like hundreds of thousands of care staff across the country, I do my job well. Better than well. As with so many of my colleagues, I am always going beyond the call of duty, often in ways that no one would ever know. Covert filming might get me the credit for all those little acts of kindness that no one saw. What hurts more than the filming itself is the cynical assumption that I needed filming.
Last week, the social care watchdog, the Care Quality Commission, agreed to publish guidance for the public and care home providers on the use of overt and covert surveillance in care homes.
None of this will come as any great surprise. Following on from the scandals of Mid-Staffs, Morecambe Bay, Winterbourne View and others, the public are now largely conditioned to hearing about problems in health and social care services. There arguably remain more good news stories than bad ones, but of course the gravity of bad news travels far further.
These changes would be a backward step. Let's hope given the recent public and media concerns about the quality of residential care that our Parliamentarians will see sense.
It was inevitable that the government would extend 'special measures' to failing care homes and home care agencies having
Nearly a day doesn't go by when there's a headline in the UK about government cuts impacting older people, residential homes shutting down or elder abuse. It's fair to say that everyone knows the system is broken yet not a lot of progress is being made to fix it.
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