Instead of pulling the lad to one side and giving him career advice, perhaps a tale of adventure from the ten years I spent traveling the world having good times, sometimes having traumatic times with my fellow soldiers, I felt I could only offer him some words of warning.
As Brits we are often so polite that even if we receive shoddy service or experience faulty products, we rarely complain. We smile, thank the person providing us with the terrible meal and go home cross, but simply muttering under our breaths! However it is actually really important to complain so it is time we did more of it...
Plans to overhaul the way that personal injury claims are funded are threatening to leave some claimants seriously out of pocket and others may be unable to find the legal representation they would need to do anything about it.