It is no secret that businesses need to make a profit in order to survive. Whilst most consumers understand what the economic
Retail is an important industry which concentrates on customer experience and satisfaction 90% of the time. The other 10% is the hilarious/infuriating nonsense it's employees have to put up with on a daily basis.
My sister just got back from Tesco. "Something weird just happened," she said. Little did I know 'something weird' would
When you hurriedly pick up, there'll be a short pause before a crackly, monotone voice on the other end of the line posits the question: "Madam, this is an urgent matter, are you aware that you're owed £3000 in mis-sold PPI?".