In many ways the planning system has done a good job: trying to balance competing demands for scarce resources and mediating between economic forces and the views of local communities. And, over the years, it has proved remarkably resilient.
Why does it matter? It matters because GovTech has the potential to fundamentally transform government and public services and shake up the usually passive relationship between citizens and public authorities. GovTech can help public services become what they should be: agile, responsive and flexible.