GPs are not directly employed by the NHS. GP principals (who usually work in partnerships and may themselves employ other, salaried, GPs) are contracted to NHS England for the work that they do. They are free to undertake private work (such as providing insurance and legal reports) but the vast majority of their work is for the NHS.
With mounting pressure on the NHS from chronic cuts to funding and ever increasing demand on all sides, our safety net is starting to come apart at the seams. There has been much debate around both the implications of this and measures to be put in place to ease the pressure. One such measure is to modify the way we use other resources like pharmacies to redirect some of the flow.
The power of good communication is clear in the survey- it can assist in resolving and even preventing complaints, and managing patient expectations. With a huge 82 per cent of the public saying they would be unlikely to complain if their GP communicated openly and with empathy, it feels like something we should all try and embrace.
Mondays are hard enough, but the one just gone was 'Blue Monday'. According to some it is the most depressing day of the
Before you raise your expertly plucked eyebrow, please understand I mean that ironically. No-one else expects me to be that toned, honed, all achieving gladiator of a woman, except me. I know I am far from alone in wanting to succeed, to exceed in fact, at everything I do. But despite an 8th day being on my Christmas wish list, last time I checked there were only 7 days in the week.
If I accidently bump into someone and hurt them walking along the street, my immediate reaction is to say sorry, regardless
Consider this scenario: an anxious new mum, sat in those seats in the corner trying to settle her 6 week old colicky baby. Whilst half the waiting room coo over this new bundle-of-joy, she is feeling confused and holding back the tears. It may have taken significant courage to actually pick up the phone and book this appointment.
Thorough consideration must be given to how all of these risks can be mitigated and the role and judgement of doctors - those who are best placed to support their patients - must form a key part of the conversation.
For many of people the real crisis in the NHS (on a day-to-day basis) is one of convenience. GP surgeries are at breaking
Today I considered adding my own information to this app, but somehow I just don't feel comfortable sharing my vital stats with a faceless app, yet. Maybe that's where Babylon Health and Push Doctor come into play - they bridge the gap between tech and health with at least some form of human contact.