IT outsourcing

There's no doubt that the balance of power in IT outsourcing engagements has shifted considerably in recent years. Enterprises across Europe are increasingly finding themselves having to come to terms with a new world order.
It stands to reason that the most effective IT outsourcing relationships are built on a foundation of commonality. It's one reason why the importance of having compatible values should not be underestimated. For this reason, a willingness on both sides to view the relationship as a 'partnership' and not simply a 'contract' is key.
CHANGING GEOGRAPHIES Emerging destinations for outsourcing, including parts of the UK, are challenging India's cost-effectiveness, but price isn't all that matters, as Sally Percy reports.