The most important element of any market for a consumer is knowing exactly what you're buying, and who from. Unfortunately, many of the tickets listed on these websites don't provide buyers with adequate seat details, and none of them provide any details about who you're buying from - whether it's a fellow fan, a commercial-scale tout, or even the event-holder themselves. That's why we're recommending that resale sites and those that use them should be legally required to provide this most basic of information to inform consumer choice.
Culture secretary Sajid Javid has been accused by MPs of being "out of touch with ordinary fans" for refusing to regulate
Culture secretary Sajid Javid is facing a growing backlash among arts groups as actors' trade union Equity criticised him
Culture secretary Sajid Javid is facing a growing backlash from arts and sports organisations over his praise for ticket
A Conservative MP had rocks and tomatoes hurled at him after he was ambushed by around 50 "violent thugs" ahead of a talk
Chris began squatting six years ago after the death of his grandmother. Thrown out of her home and served with an eviction