Northern train operating company

As problem plagued train operator Northern Rail is stripped of its franchise, passengers recount their tales of misery and the impact on their lives.
"It's another example of rail passengers in the North being treated like second-class citizens."
Andy Burnham and Steve Rotheram said Northern had 'consistently failed' to deliver
'To ask these long-suffering passengers now to pay even more for a poor, unreliable service is to add insult to injury.'
The transport secretary said he needs to be in London for the Heathrow vote.