Citizens Advice

Legal Aid Cuts Will Deny 'Help And Justice' To Thousands

Posted 05.03.2013 | UK

Cuts in legal aid provision would lead to hundreds of thousands being denied the "help and justice" they needed, a volunteer organisation has claimed....

Financial Company Lent 'Thousands' To Schizophrenic Woman Despite Knowing Vulnerabilty

PA/Huffington Post UK | Posted 30.11.2012 | UK

One of Britain's largest doorstep lenders gave thousands of pounds of loans to a schizophrenic woman despite knowing she was vulnerable. Panorama w...

'Disadvantaged People Will Suffer If Benefits System Goes Online'

PA/Huffington Post UK | Posted 09.09.2012 | UK

People from disadvantaged backgrounds may suffer if the government continues with plans to digitise the benefits system, MPs were warned on Sunday. ...

Energy Giant EDF In £4.5m Payout To Needy Households

PA/The Huffington Post UK | Posted 09.03.2012 | UK

An energy company whose sales staff made misleading claims to customers has agreed £4.5m for needy households as part of a settlement with the regula...

The Government Must Make Financial Services Work for Vulnerable People

Gillian Guy | Posted 28.04.2012 | UK Politics
Gillian Guy

In 2009/10 the Family Resources Survey found that 7% of adults in the UK didn't have a bank account. Almost one fifth of people over 65 with a bank account use someone else to access their day-to-day spending money, and a quarter find it difficult to get to a bank branch.

Bailiffs Targeted By Ministry

The Huffington Post UK | Rizwan Syed | Posted 13.01.2012 | UK Politics

The government is revising guidelines on the conduct of bailiffs to stop "unscrupulous" practices in the industry. Announcing the change, justice ...

Citizens Advice - Solving Problems and Changing Lives

Mike Dixon | Posted 17.01.2012 | UK
Mike Dixon

Here's a fact that surprises most people: Citizens Advice offers more places to get help than Tesco and Sainsbury's have shops put together. Whatever size community you're in we're likely to be there - from your local parish to your county and up to the national level.

Welfare Reform: Nice Idea but More Attention Needed

Mike Dixon | Posted 14.11.2011 | UK Politics
Mike Dixon

We at Citizens Advice have consistently supported the aims to make work pay and simplify the benefits system - but we've also said that trying to reform the whole system in a time of spending cuts could seriously undermine those aims.