Prince William And Kate Middleton Offered BA Vouchers After North America Trip

William And Kate

First Posted: 20/07/11 19:55 BST Updated: 19/09/11 11:12 BST

PRESS ASSOCIATION -- The Duke and Duchess of Cambridge have been offered compensation after the in-flight entertainment system on a British Airways jet failed as they flew home from North America.

William and Kate were left staring at blank screens during their 10-hour trip back to the UK from Los Angeles.

The royal couple flew first class on a scheduled BA flight on Sunday July 10, after completing their 11-day tour of North America.

The last leg of the visit took them to California, where the Duke and Duchess, both 29, spent three days in the Golden State.

A British Airways spokeswoman would not give details of the compensation offered to passengers on the plane but said normal practice was for first-class clients to be offered £200 in vouchers.

They could be used to purchase duty-free items from the in-flight magazine or put towards BA flights.

The spokeswoman said: "Unfortunately a fault with some parts of the aircraft's in-flight entertainment system couldn't be fixed before the aircraft took off from Los Angeles.

"We apologise to everyone affected and have offered customers either a voucher or frequent flyer miles to say sorry."

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PRESS ASSOCIATION -- The Duke and Duchess of Cambridge have been offered compensation after the in-flight entertainment system on a British Airways jet failed as they flew home from North America. ...
PRESS ASSOCIATION -- The Duke and Duchess of Cambridge have been offered compensation after the in-flight entertainment system on a British Airways jet failed as they flew home from North America. ...
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09:38 AM on 07/21/2011
It's unbecoming for the royal newlyweds to fly commercial. They should have their own his-and-her jets. Of course I don't believe a word of this article. Clearly we are not invited to know which films the royals chose to view on the plane.
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DavidBlackburn
Recovering Republican since 1995.
06:03 AM on 07/21/2011
My monitor didn't work on Air France and they gave me squat.
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05:24 AM on 07/21/2011
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minty68
09:21 PM on 07/20/2011
Sounds like it is a policy of BA to blanketly provide vouchers to all passengers in the event of an inconvenience. If they withheld the vouchers for them, someone would have cried foul.
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mediumal57
Moderate Extremist
08:30 PM on 07/20/2011
It would be churlish to say that this wasn't a nice gesture on behalf of BA towards the Royal newly weds. But get real here. Who in their right mind believes that someone like Kate or Wills actually needs this compensation? One dearly hopes the couple will give the vouchers to charity or raffle them off to buy Fergie a toy-boy to suck her toe for the evening.
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ztck5356
When in doubt, Google it.
07:27 PM on 07/20/2011
Since London is fining Obama's motorcade for "congestion" we should charge their Royals for a few things here!! That is a disgrace to fine the president of the US!!!
09:17 PM on 07/20/2011
Is he above the law? Anyway it's a charge not a fine.
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ztck5356
When in doubt, Google it.
10:15 PM on 07/20/2011
Oh Pleeze!! You don't do this to visiting Presidents!!! We have never treated their people that way!! This is an insult to the Americans and to the President and I say screw England from now on! Let their precious royalty save their hides!
07:16 PM on 07/20/2011
Makes me want to try BA First Class in the hope I'll get £200 off something.