Did BBM Cause A Riot? No, Say Tech Insiders. And It Can't Stop One Either


First Posted: 11/08/11 18:31 BST Updated: 11/10/11 11:12 BST

Where did they come from?

That was the question many spectators asked themselves this week as large groups of young people seemed to spontaneously melt out of the UK's streets and self-organise into violent mass riots across London and other cities.

Of course it didn't take long for technology - specifically the BlackBerry Messenger service that many of the rioters used to communicate - to take some of the blame.

Speaking in the House of Commons on Thursday Prime Minister David Cameron said that the government could propose new measures to shut down BlackBerry Messenger, and potentially other social networks, in the event of future riots.

So far at least Research In Motion (who make BlackBerry handsets) has said it will work with authorities. In a statement Patrick Spence, managing director, global sales and regional marketing said:

"We feel for those impacted by this weekend’s riots in London. We have engaged with the authorities to assist in any way we can.”

For most technology insiders, however, the notion that shutting down BBM could also shut down a riot is not only on ethically shaky ground, it also misses the point about how people communicate in the modern world.

"The idea that the rioters were using BBM is probably correct," said Stuart Miles, who is the founder of the UK's number one tech blog Pocket Lint. "But the idea that they latched onto it because it was a secure, untraceable 'weaponising of the mobile phone' as some people have called it is completely incorrect scare-mongering, and overblown."

The reason that BBM was used to help organise disorder on Monday is not that it was more secret or more secure than any other communication system.

It's just that it was cheaper.

"The fact is that the majority of kids of that demographic have BlackBerry devices because they're cheap and they have BBM, which allows them to text between each other and it doesn't cost anything. If you've got a phone that is out there amongst a majority of people that are in a movement, rioting, chances are they're going to use that."

And with Apple about to launch a similar service for not additional cost in the next few months, the idea of this being a RIM-specific problem is just going to become even less accurate.

"If you realised lots of kids were going around with baseball bats because baseball was a really popular sport in this country then would we be banning baseball?" he asks. "It's just too easy to turn around and say it's technology's fault, because technology is empowering people in ways that most politicians either do get or don't get."

Of course if RIM or the government did want to turn off BBM, it would technically be fairly simple to do so. BBM relies on the same infrastructure as other mobile phone services.

Whether it would be legal is another question.

For Mike Conradi, UK telecoms lead at global law firm DLA Piper, a change in the law would be needed to either shut down messaging networks or search those messages en masse. And that could have major consequences at home and abroad.

"I think that to shut down the BBM service certainly go on the wrong side of the boundary between freedom of speech and security," Conradi said. "The slightly less extreme option would be for law enforcement authorities to have a power to trawl through millions of messages looking for keywords that might indicate nefarious intent. That would also, in my view, be on the wrong side of the line and it would make it much harder for the UK when talking to authoritarian regimes in other countries to tell them they ought not to be doing similar things."

The law as it stands should be sufficient to catch perpetrators through BBM, Conradi adds. Information about a message, if not the message itself, can currently be disclosed to the police without breaching the Data Protection Act, he said. And if a message is deemed suspicious then the police can ask for a warrant to see the specific message. "That I think is a reasonably efficient process," Conradi said.

So how likely is it that the law will change?

"It's a lot more likely than it would have been, had it been suggested a week ago," Conradi said. "But I still would hope that common sense and reason would prevail and it will be defeated."

Reacting to David Cameron's proposal, Jim Killock, Executive Director of the Open Rights Group, said in a statement:

“Events like the recent riots are frequently used to attack civil liberties. Policing should be targeted at actual offenders, with the proper protection of the courts.

"How do people ‘know’ when someone is planning to riot? Who makes that judgement? The only realistic answer is the courts must judge. If court procedures are not used, then we will quickly see abuses by private companies and police."

And how has Research In Motion fared in all of this? Not well, it is probably fair to say. There is some evidence that the brand has taken a hit from its association with the riots, and certainly it must feel aggrieved that it has been singled out.

The media and political obsession with BBM is just their latest attempt to simplify the complex reality of modern tech says Jason Jenkins, editor of CNET UK.

"It's been strange, in a way slightly amusing to see how everyone jumps on this idea that there is a very easy, simple to explain cause to this whole thing when in fact it's very complicated," he said. "It's interesting to see newspapers pick on something other than Twitter or Facebook, which normally get the blame for this kind of thing. It's now BlackBerry's turn, I wonder who will get it next time?"

On the other hand, as much as RIM has been damaged by its association to the riots, there is still the possibility that no publicity is bad publicity.

"In a strange old way maybe this whole thing has done BlackBerry a little bit of a favour because at least people are talking about it in terms of having some kind of innovative technology," Jenkins said. "Up until now certainly the talk in the tech world has been how long does this company have left?"

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Where did they come from? That was the question many spectators asked themselves this week as large groups of young people seemed to spontaneously melt out of the UK's streets and self-organise in...
Where did they come from? That was the question many spectators asked themselves this week as large groups of young people seemed to spontaneously melt out of the UK's streets and self-organise in...
 
 
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HUFFPOST SUPER USER
Christina-Xena
That little Voice in your Head...is mine.
12:46 AM on 08/14/2011
If the Bobbies were really creative they would monitor such messages, and use that information to their advantage, and quickly bring in the bigger methods to snare those that are intent on doing misdeeds. Get the key leaders and followers off the street immediately!

The biggest problem, and why the riots spread to so many cities/towns, and how much the crimes esculated into major burnings of property, was that the day TWO response onward was too little and too weak. Where were the water cannons then, and rubber bullets?

Risk vs reward. We heard the sound bite from one punk that stated that "they can't do anything to us now"...simply because the bad guys overwhelmed the good guys. If the the public and young offenders had heard about some of them being hospitilized because of being hit by pounding water or rubber bullets, the spread of the riots would likely have been much more limited, and quickly put down even when a flare-up occurried.
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HUFFPOST SUPER USER
Christina-Xena
That little Voice in your Head...is mine.
12:45 AM on 08/14/2011
In a middle of a riot period, it would be impossible to use "scanning messages for key words" type of technology, since DURING a riot, nearly all key words would be also be used by common citizens to either describe what was going on, or to plan a way out of the area, such as "meet at P & 9th at 7:00 to pick me up...and get me the heck out of here!"

Which is also why blocking all Blackberry messages would also be bad....what if a bleeding victim only had that service as well as the evil doers? And frankly, if that was the direction to go, it would make more sense to simply shut down all cell phone towers in a particular place, in order to block ALL messaging, and phone calls, regardless of the cell service provider?

But this is just a blind "shotgun" approach, when what is really needed is a sniper approach. You must investigate relevant parts of social networks for anti-society type loops, spot the possible instagators, then infritate their network to order to narrowly shut down select messagers during times of crisis. But then I'm reminded of the saying "don't shoot the messager...for delivering bad news." And taking over restrictions with the means of delivery of such riot-planning messages is such a case.
11:56 AM on 08/13/2011
The Internet really does show us the true nature of 'Democracy' - it's not enough to be law abiding anymore.
11:51 AM on 08/13/2011
Shows how out of touch the Government are. They are proposing to ban Twitter, which wasn't even implicated in the rioting! If anything it was used by Police to track criminals and update the public. If they did try this, then there would be bigger riots.

We may as well be living in China.
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Gavin Saunders
we only have each other
03:43 PM on 08/12/2011
Will anyone bother to ask the rioters why they rioted?
03:18 PM on 08/12/2011
BBM did not cause the riots, in fact they have now been a victim of them. Not least because of perceived damage to their reputation but also because they have now been a victim of hacking and threats by those who are either connected to or have sympathy with the rioters .
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HUFFPOST SUPER USER
carl cid inting
There are no tyrants where there are no slaves
12:17 PM on 08/12/2011
Of course Blackberries didn't cause the riots. Cameron and Osborne's misguided austerity programs did. Although it's fair to say that their wrongheaded policies only proved to be the spark to what already was a tinderbox.
06:05 AM on 08/12/2011
Good reporting and fair analysis of the role of BBM in the London riots and of the views of the Government, which tend to forget the position of the UK among the guardians of democracy and free speech. What are we going to say to the President of Syria ?
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HUFFPOST SUPER USER
Roadrun
In Financial Theocracy we Trust
12:20 AM on 08/13/2011
Uh, how about "Do as we say not as we do"?
07:38 AM on 08/15/2011
Guess that worked till the last century. Looks like David Cameron is trying it out with the British Public though.Better luck for him!
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European1919
I am the PigmⒶn
05:54 AM on 08/12/2011
Why would one need a "tech insider" to explain that mobile phones did not cause the riots? It was not the phones who agreed to meet and set places on fire or loot, but criminal scum using mobile phones.
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HUFFPOST SUPER USER
FogBelter
Illegitimis non carborundum
05:49 AM on 08/12/2011
It was Cameron's destructive Conservative Austerity policies that caused the riot, not social media or Blackberry.
04:12 AM on 08/12/2011
Unlike David Cameron (the limey), I went on a buying spree today:

I hired an overly-qualified, unemployed, white guy to work (for minimum wage) at my car wash. I put him "in charge" of detailing. He did great, though he did sweat a bit too much for my liking.

I also hired an ex-postal worker as a receptionist, but he needed a "break" every 20 minutes and then collapsed into a fetal position after attempting to log onto our company email account.

This new form of "technology" seemed to confuse him, and much like a cornered animal, he became violent. After beating him into submission with a rolled-up newspaper, he ended up falling asleep in a pile of used shammy towels under my desk.

Some animals just can't adapt in the new economy.

kushlick dot com
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HUFFPOST SUPER USER
cameron d
Good Guys Win
02:29 AM on 08/12/2011
If David Cameron and his supporters in Parliament think that BBM caused these riots then the people of England should next be screaming for a new election because they have the world's dumbest group of politicians leading the show.
HUFFPOST SUPER USER
newshoundmama
My bite's worse than my bark
03:36 AM on 08/12/2011
F and F'd
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European1919
I am the PigmⒶn
05:57 AM on 08/12/2011
Not nearly as dumb (or as criminal) as those in the US repeatedly endangering the world economy and permanently blackmailing foreign governments or invading other countries.
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HUFFPOST SUPER USER
cameron d
Good Guys Win
07:35 PM on 08/12/2011
Criminal and dumb are very different. What is being suggested in the UK is plain ol' dumb.
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HUFFPOST SUPER USER
Roadrun
In Financial Theocracy we Trust
12:25 AM on 08/13/2011
Wow, when you say it like that it sounds like a bad thing.
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HUFFPOST SUPER USER
floodberg
Attorney (ret.)
02:26 AM on 08/12/2011
Our President has an internet 'kill' switch already which does not require Congressional approval before using; I'm sure they also have the power and method to kill cellphones in a given area as well.
02:59 AM on 08/12/2011
Depending on what's going on on certain bases, in Nevada, if you're in the area your cell phone won't work. Long before the time of wireless, I'd call my Dad and you'd get these weird messages. "Due to a local emergency, your call cannot be completed at this time." Or some such.
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HUFFPOST SUPER USER
Arturo Ramrez
07:03 AM on 08/12/2011
In Mexico City (will seem like an obscure reality to most people, but that is where I live), there's a cellphone block around Israel's embassy. If you live in the vicinity you have to go to the Foreign Affairs Secretariat (Ministry) to register your number, and they are entitled to shut down all lines whenever they please. Go figure...
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HUFFPOST SUPER USER
floodberg
Attorney (ret.)
06:23 PM on 08/13/2011
Grouseless, I've been there, I know exactly what you mean!  And now I live right near both Andrews and Bolling AFB, and we have strange things happen as well...especially with internet disruptions.
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European1919
I am the PigmⒶn
05:59 AM on 08/12/2011
Well that is nice to know. So your communication is dependent on the good will of a politician, who as we all know is in the pockets of the MIC and banksters. So much for the land of the free. Sounds more like a potentially fascist state to me. Good luck with that.
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HUFFPOST SUPER USER
floodberg
Attorney (ret.)
06:27 PM on 08/13/2011
I wouldn't call it 'potentially,' European1919.

I'll be posting later about Bill Bratton, the US 'cop' who's now consulting with Cameron.  Britain is getting an education on this, from one of the very best spooks.  Nothing is going to be off the table there, either.
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02:14 AM on 08/12/2011
Did BBM Cause A Riot?

If you answer "Yes" to this question, you're effectively saying that if BBM didn't exist, the riots wouldn't have happened.

And if you really believe that, you're daft.
HUFFPOST SUPER USER
newshoundmama
My bite's worse than my bark
03:38 AM on 08/12/2011
Yeah, cuz there was never a riot in the entire history of the entire world before cell phones and instant messaging,. . .LOL
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single malt
I can't spell. I blame msn.
12:48 AM on 08/12/2011
things will get worse as the old seek to control the disenchanted young...
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HUFFPOST SUPER USER
Arturo Ramrez
07:04 AM on 08/12/2011
Well, haven't the old always tried to control the disenchanted young?