Retailer Zavvi has reportedly asked that customers who were accidentally sent PS Vita consoles send them back, or face potential legal action.

According to numerous reports, several people who ordered the PS Vita game 'Tearaway' from Zavvi's website (for £19.99) were instead sent a PS Vita bundle with a copy of Tearaway included, worth at least £149.99.

As you might expect, on realising its error Zavvi attempted to get the wayward consoles back into its possession.

"We are very sorry to inform you that due to an error in our warehouse we have dispatched the incorrect product," said an initial email sent to the customers affected. "We are contacting you in order for us to arrange a collection of the incorrect item which is on the way to you. If possible, please keep the parcel in its original packaging ready to hand back to the courier."

But since then several customers appear to have not complied with the notice - with some pointing to information posted by Citizen's Advice which they say supports their right to keep the Vita, though that seems unlikely based on the wording of the advice.

Zavvi says that since the consoles were sent in error, customers must contact them to return the devices.

And now it has sent what it says is a "final notice" to ask for the Vitas back.

"This is our final notice to politely remind you that you did not order, or pay for, a PS Vita and if you fail to contact us by 5pm (UK time) on 10th December 2013 to arrange a convenient time for the PS Vita to be collected we reserve the right to enforce any and/or all legal remedies available to us."

Back luck, Zavvi customers. Although one might think if a person bought Tearaway on Vita, they may have a PS Vita already...?

Loading Slideshow...
  • Rayman Legends

    Visually, Rayman Legends is among the most rich and stunningly painted 2D games ever made and in terms of gameplay it's up there with the best platformers in history. It's an absolute classic. [<a href="" target="_blank">REVIEW</a>]

  • Papers, Please

    'Papers, Please' is a game with graphics that look like they're from the pre-Amiga era, and gameplay comprising nothing more than checking documents of immigrant applicants trying to cross the border into your dystopian Eastern European country. What it delivers is a brilliant, emotional discourse on the corrosive nature of poverty, bureaucracy and fear in a police state.

  • Tomb Raider

    2013's reboot of Tomb Raider took a stale, lifeless franchise and completely reinvented it for the modern era of gaming - all while transforming its still iconic lead character of Lara Croft into someone who was also interesting and complex. At its heart it's also still a really fun, tricky and enjoyable action adventure.[<a href="" target="_blank">REVIEW</a>]

  • Pikmin 3 (Wii U)

    Pikmin 3 took nearly a decade to appear, but it was worth it. This is Nintendo's familiar mix of real-time strategy, puzzle and action gaming perfected into a high-definition, adorable and beautiful work of art. [<a href="" target="_blank">REVIEW</a>]

  • Gone Home

    'Gone Home' is a unique indie gaming experience more reminiscent of Myst and other classic puzzle titles than what you might think of as a 'modern' game. But it's hugely rewarding, interesting and innovative, and tells a haunting, stunning story.

  • Pokemon X & Y (Nintendo 3DS)

    The latest Pokemon is the best yet, adding totally revamped and (partially) 3D graphics, great new pocket-monsters to collect, handy experience-sharing features and - as ever - hugely addictive quests to build you team and defeat whoever, for whatever reason. <a href="" target="_blank">We loved it in our review</a>, and for Pokemon fans it's a must.

  • Bioshock Infinite (Multi-Platform)

    With an amazingly engaging storyline and rock-solid combat mechanics, it's hard to find fault with a landmark game of the generation. And with the new DLC - which takes you back to the underwater world of the previous two Bioshock games - there's never been a better reason to play it through again. [<a href="" target="_blank">REVIEW</a>]

  • The Last Of Us (PS3)

    Critically lauded at the time of its release, and rightly so, The Last Of Us is another gold-plated classic of the generation. It's emotionally deep, resonant and dramatic, and also a really great workout for the mind.

  • Super Mario 3D World (Nintendo Wii U)

    The new 3D Super Mario game is the best in the long-running plumber's series of Princess (or in this case, fairy) rescuing adventures in years. The 3D worlds themselves are charming, fun, fast and creative. It's a riot in multiplayer, and the new "Cat" power-up is adorable.

  • Assassin's Creed IV: Black Flag (Multi-Platform)

    The new Assassin's Creed <a href="" target="_blank">is a snappy, fast and engaging open-world title</a> which rejects the last instalment's lumbering story for a truly free, fun and exciting adventure. It's best on the next-gen consoles (and PC) but whatever you play it on, it's worth the effort.

  • GTA 5

    <a href="" target="_blank">GTA V was a brilliant realisation</a> of the best elements of the anarchistic crime-driving-blowingupstuff simulator. Massive, gorgeous, funny, offensive and violent, it was one of the best stress-relieving experiences of the year.