TECH

iTunes Refunds: How To Get Your Money Back

30/12/2014 14:08 GMT | Updated 30/12/2014 14:59 GMT

iTunes may have just broken… iTunes.

Apple has announced you can now ask for a refund on an iTunes purchase up to 14 days after you buy it - presuming you bought it by accident, and didn't download it.

The no-questions-asked policy is offered in the UK, Germany, France and other EU counties as a result of a new consumer rights directive, according to 9to5Mac.

It had previously been possible to request a refund on a case-by-case basis for issues like lack of delivery, but the new policy increases the range of the refund terms.

itunes logo

The following text has been added to Apple's terms and conditions:

"Right of cancellation: If you choose to cancel your order, you may do so within 14 days from when you received your receipt without giving any reason, except iTunes Gifts which cannot be refunded once you have redeemed the code."

The policy means you can demand a refund, through its Report A Problem button or in a written statement.

It works for apps, music, movies -- anything bought through the iTunes Store. PopJustice says that the file will still remain on your hard drive - though that doesn't seem right to us. Very likely your ability to play the file will be removed on refund.