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Matthew Hussey

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Why Apple's Rivals Should Give up Selling Tablets

Posted: 08/09/11 01:00 BST

If I hear one more journalist coin the term, "iPad killer" I may have to surgically remove their fingers. Allow me to paint a picture. Motorola's Xoom tablet, sold 440,000 units in the second quarter of this year. BlackBerry faired slightly better with around 500,000. HP's TouchPad crashed and burned without making it into quarter three. Apple's iPad meanwhile sold, 4.69 million devices - and has just stopped its main rival, Samsung from selling its tablets in several key markets.

Tablet makers should do what HP did and quit before pouring in more millions into developing new platforms that no one is going to buy, or care about. Why? Look at the numbers - a different set this time.

As of June this year, Apple sold 28.7 million of its iPads worldwide. It's predicted to ship another 20 million in the run up for Christmas. The total amount of tablets due to be sold worldwide this year is 54.7 million. That's 89 per cent of the world's tablets being sold by Apple.

When you consider there are around 150 different tablets currently on the market, that gives you an idea of just how dominant Apple are, and how successful its rivals have been in combating it.

This isn't the first time Apple has done this - and this is isn't the first time rivals have tried to stop them - Microsoft's Zune anyone? When Apple unveiled its Jonathan Ive designed iPod in 2001 - people shrugged. They weren't first to produce an mp3 player, and it was white. White! But, what made this special, and what would go on to define Apple's new technology policy is you don't have to be first, you just have to be the easiest to understand.

Before Apple started making i-things, it made a decision it was going to sell computers, not for businesses, but for people. It's main rivals at the time, Xerox and Altair were expensive - ten times as much in Xerox's case - difficult to use, and lived inside corporate offices. Apple's Macintosh, released in 1984, was designed to be a home appliance, simple like a TV or stereo. The Mac was for the home, and was designed to help make your life better.
These early seeds grew through Apple's R&D department culminating in the iPod. The product was designed to hold people's music in one place: their pocket. That's it. It didn't want to make toast for you, it just wanted to play music.

Within two years, Apple had achieved what Hoover did before it: lodge a brand name in people's minds that became the de-facto definition of a product. People no longer ask, "do you have an mp3 player?" they say, "do you have an iPod?" The same has already happened with tablets. I was recently playing with a Samsung Galaxy Tab in a coffee shop in London and a complete stranger came over and asked, "Is that the new iPad?" Not very scientific, but it shows that the public's conscience has now changed from "tablet computer" to "iPad".

Speaking to sales teams across the country, warehouses are groaning under the weight of surplus tablets from manufacturers who built tablets because Apple did.
This is not a sensible way of doing business. Apple has been working on a tablet since the late 90s, everyone else has had to cack out one in little over a year to try and stave off Apple gobbling up the market - good job trying to stop that, guys. Rush jobs do not work.

But, there are some lessons that can be gleaned from how Apple does business: create products in areas of the market where competition is low or fragmented - the iPod - don't try to copy the competition - had Apple tried to compete with Dell's stack-em-high-sell-em-cheap mantra of the PC market in the early noughties, it would have gone bankrupt - and keep as much of the technical jargon away from the consumer - there isn't one piece of tech lingo in any of its advertising.

Apple have won the tablet battle - but there are wars elsewhere in the technology market still to be won.

 

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09:54 AM on 10/22/2011
The facts are that most people don't use the full potential of computers - they use it for net browsing, a bit of Word, a bit of streaming video, organising their photos and media, the odd game and that's it. The iPad does all these basic tasks quickly and in a much more enjoyable and easier to understand way, on a device that combines always-on practicality with the familiar content ecosystem that many people are already familiar with/signed up to. Really, it's success isn't all that surprising at all.

What are your other portable computing options? Underpowered and frankly horrible-to-use netbooks that retail at £200-£250, or ultra-thin laptops such as the MacBook Air and Intel's ultrabooks, from where you get bugger all change from a grand. In that context, £399 for an iPad seems pretty spot on. And the fact that no other brand has managed to do a better one for cheaper (HTC charged £599 for the Flyer, Motorola £499 for the Xoom, etc) backs this up

Tablet ownership in the UK is still pretty small, but I genuinely don't understand the negativity towards them. I am on to an iPad 2 after the original iPad, and it's become my first computer, simply because of how convenient it is
09:52 AM on 10/22/2011
For those questioning the popularity of tablets, and specifically the iPad, it's the old lean-back vs lean-forward psychological argument. It's hard to break the spell that laptops are for work, despite them being able to do much more than that - they work best on a surface, and with you hunched over the keys; whereas the tablet, despite being able to do work, is actually a leisure device that you operate from a position of relaxation, and this is more appealing.

You lie on your sofa of an evening/sit on a train of a morning, tablet in hand, and touch-browse the net (which is far more enjoyable an experience than on a laptop), use it as a touch remote to sync and stream all your media, use purpose-built apps for that very machine (not a wide selection of browsers and varying computer speeds) for a consistent ring fenced experience, browse digital magazines and news in a far more tactile way than ever before. It takes the risk and effort out of computing.

So yeah, style over substance, if you will. But usability is everything in technology, and worth a premium.
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Ithaqua
10:42 PM on 09/08/2011
Also interetsing that he says the battles lost when the latest report shows just 4% of Britons have a tablet of any make.

Hardly a resounding victory there and makes me rather cynical to the motives of this writer.
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Ithaqua
10:28 PM on 09/08/2011
I cant see why the ipad is popular. A notebook does more and is cheaper.

Its pure style over substance.
01:19 PM on 09/08/2011
I really don't see why the tablet has become so popular. As far as I can see the only benefit of a tablet over a laptop is if you want to work standing up. The other day I saw a man using a tablet in a coffee shop where the tablet was placed on a table and the man leaning over in an awkward position. It is either that or hold it in one hand, several hours of which will give you cramp. Besides this, you cannot comfortably type on it or use many types of software. Like many things in technology it often comes down to fashion rather than function.
01:09 PM on 09/08/2011
Dominance in a market and enormous profits. That's not a good thing is it?

Then again I have used an ipad (I have an iphone and and ipod) and I have no idea how people decide it is worth £400.
12:35 PM on 09/08/2011
Mr. Hussey, do you really wish Apple to enjoy the same market dominance that Microsoft has enjoyed?

Such market dominance is no friend to consumers, and no friend to innovation.

And PR notwithstanding, Apple is every bit as capable of being "evil" as Microsoft has been.

I think you should welcome whatever competition the market is able to bring forth.