FIRST and foremost, let me say this: it's an absolute tragedy that nurse Jacintha Saldanha, who took a prank-call at Princess Kate's hospital has died in a suspected suicide.
I can't begin to imagine how it must feel to think that taking your own life is the only option you have left, and I feel so incredibly strongly for her family, friends and colleagues.
Mrs Saldanha was just 46, had a good career, and was described as "well respected and popular". We don't know why she did what she did. Nobody does.
One thing is clear though: it isn't the fault of Australian DJs Mel Greig and Michael Christian.
They played a practical joke they never thought would succeed, never mind feature so heavily in media coverage across the globe. Some have said it was "journalistic trickery". I disagree. Trickery is one thing, barking and pretending to be a corgi is quite another. It was a silly joke that got out of hand.
Of course, practical jokes on the radio are anything but new, with many stations playing them on unsuspecting 'victims' every day.
In 2003, a Canadian DJ prank-called ex-Beatle Paul McCartney, pretending to be Prime Minister Jean Chretian. A spokesman at the time said "he took it all in good spirits."
And in 2006, it was French President Jacques Chirac's turn to be duped. A DJ pretended to be the new conservative PM-elect Stephen Harper, before letting Chirac in on the joke a little later.
There are literally hundreds of pranks available to watch on YouTube - and even more played out daily in the home and workplace, like the ghost in the elevator that went viral just last week.
They're just jokes - they're not malicious. Nobody set out to hurt anybody and it certainly wasn't the Aussie DJs' intentions to set somebody up for a fall.
Many comedians regularly 'put-down' hecklers and audience members with harsh words.
In 2011, The Mirror published the 'best put-downs to silence hecklers'. Among them is Russell Kanes' "why don't you go into that corner and finish evolving?' and John Cooper Clarke's "your bus leaves in 10 minutes... be under it." Most are meant in jest and none intended to really hurt somebody.
Mrs Saldanha wasn't the butt of the joke and was never the deliberate target.
All she did was answer the phone and put the DJs through to Kate's personal nurse because no receptionist was available. She was not being disciplined by her employer and nobody from the Royal Family had complained about the prank to the hospital.
A simple, harmless joke - with no serious consequences - should never distress somebody to such an extreme, as it is in this case.
I can understand how it could tip somebody over the edge if they have pre-existing conditions, but little is known about Mrs Saldanha's state of mind and mental health advocates have warned against speculation.
So what's the solution? Do we ban jokes in case they lead to something so appalling tragic and upsetting as this? Do we spend £5m on an inquiry before criminalising practical jokes in some sort of angry, over-the-top reaction?
I'll tell you what the answer is: we continue to smash the mental health taboo, so people who are feeling suicidal are known about, cared for and supported.
Scapegoating a pair of pranksters for something that wasn't their fault isn't just wrong; it's scarily ignorant to the plight of those feeling they can't go on.
We need to help people, not attack them. It might be natural to look for somebody to blame, but it certainly isn't helpful.
To some, laughter and joking might actually the way out of their depression. It certainly was for me.
If there's something troubling you, call Samaritans on 08457 90 90 90 or email jo@samaritans.org.
Follow Michael Morrison on Twitter: www.twitter.com/@JournoMicky
Andrew Telling: A Culture That Bred the Fatal Prank
I didn't hear us all shouting "Stop! Someone may react badly and commit suicide".
A bit hypocritical to insist on seeking to blame someone at all costs.
This poor woman realised her simple error would become GLOBAL news as it has done and couldn't cope with the ignominy of the trial by tv. Prank phone calls are as old as the hills but that doesn't mean that everyone can cope with the enormity of the consequences that this one caused. I can only imagine how she felt at work, how she was or perceived she would be treated by management etc. and the subsequent knock on effect for her family. Her mind made the situation worse than it was and she took the only course she felt was open to her, which is such a sad path to have taken and has left her family paying the heaviest price.
For has not anyone ever seen a TV SERIES called, Phone-Jacker where there is a NEW Phone Prank going on in this TV Show every 3/4 minutes, for this IS what is part of today's TV's Cheap Entertainment package is now all about.
So therefore, will the next TV Series, or Re-Run's of Phone-Jacker be Banned from all UK TV Screens???
The strange thing is, that the Day after this Prank occurred Prince Charles was joking that he was NOT a Radio Station, and laughing at the same time.
It seems to me as if Members of the Royal Family took this wind-up in the spirit of the way it was intended, and if this Nurse had not committed Suicide, then this prank would have been re-run, and re-run in Shows like Have I Got News For You, and Mock The Week etc; as being for many the best gotcha prank of 2012, since after all this Prank did fool TWO Nurses.
Me think's that there has to other reasons why Nurse sadly took her own life, as many people would have just laughed it off, for there is MORE to this issue, than currently meets the Eye.
There is NO WAY that any Suicide can be called an "Accident", because Suicide is something you intentionally do to yourself, as the choice is yours to make even if you are in a state of alter awareness, as no more than can this Prank - Call be either called an Accident on the part of the 2 DJ's, as it was Pre-Planned beforehand.
An Accident, is something that occurs that is NOT pre-planned in anyway, either upon the part of yourself or anyone else, but otherwise, - yes, the end outcome of Events were Tragic for the family of the Nurse.
The nurse didn't even give out any information, all she did was put the call through to someone else so it does seem a bit strange that she took her own life over that, especially when she had two children. I am sure she must have seen and dealt with much worse things in her job.
Plus, of course whoever did give out the information was not thinking straight. I have teleponed hospitals before to ask about the health of friends and have always been told they are not allowed to give out any information.
If in this case the nurse was already fragile it might just have been to tip her over the edge.
I don't blame the DJ's for her death but maybe it will give them food for thought if there is a next time when they want someone to look silly.
Surely such a place should have very strict security procedures in place and be overseen by a higher manager.
This poor nurse should never have been involved in this, the call should have been intercepted by security.
Since the royals were on the premises, there should have been a secure telephone number which was known to the Sec dept at the hospital and ONLY someone on that number could be given any feedback or information.
The other issue rightly raised by this blog is, we can't know why Jacintha Saldanah took her own life, speculating on this is futile and cruel. The DJs were childish and silly but there was NO WAY they could have predicted this outcome and there was never any malicious intent involved.
I hope her family get the support they deserve especially her children.
The people to blame in this, if anyone is to blame, are the hospital and Kate's security people. The fact that they had put possibly the most famous woman on the planet at the moment into a hospital would warn everyone about security breaches. After all, her security people haven't done a very good job even before this incident.
Everybody at the hospital, from nurses to cleaners, should have been told that if ANYONE calls to ask about the Duchess, they should take a number and say someone will call back. It's not rocket science is it?
Add to that the media frenzy, with all the journalists no doubt hassling her and making fun of her &c. The hospital said they were taking care of her and counselling her, well they didn't do a very good job of that did they? Now the hospital is trying to lay the blame on the TV station.
No enquiry needed, just a big reprimand for the people who failed in their duty, and they are not on the other side of the world.
This prank call not only humiliated the nurses but also the hospital itself. This is the wife of Royalty after all, a high profile name who should have been protected during her stay in hospital, just as we all should be. I cant imagine that it was just swept under the carpet and nothing was said.
Having worked in the care industry i know how seriously that hospitals take with breaches of confidentiality and complaints. Fingers would be pointed and heads would roll.
Yes the DJ's should take some of the blame, after all if they had not pulled the prank then the matter in question would not exist, but they are not the only ones..........