UK Supermarkets Could Face Prosecution Over Misleading Prices, Lawyer Warns

Supermarket

First Posted: 05/12/11 06:53 GMT Updated: 05/12/11 07:02 GMT   PA

Four of the UK's biggest supermarkets could face prosecution over misleading pricing practices, a consumer law expert has warned.

In a report on supermarket price wars for BBC1's Panorama programme, Deborah Parry said many of the pricing tactics used by Tesco, Asda, Sainsbury's and Morrisons could potentially be illegal.

The report comes at the end of a year in which the big four have opened more than 200 new stores. Between them they now control 68% of the UK grocery market with £65 billion of the £96 billion spent in the last year going through their tills.

In the programme, Panorama reporter Sophie Raworth takes a trip around the big four supermarkets near her home and finds mistakes and misleading claims in all of them. She found 17 items presented as bigger pack, better value which were in fact worse value. Five were in Tesco, five in Sainsbury's, four in Asda and three in Morrisons.

The supermarkets said they display unit prices so shoppers can compare but admitted when smaller packs are on promotion they may sometimes be cheaper.

Ms Parry said: "It is not just the occasional mishap here. There are repeated examples with many, many products in different locations with different supermarkets and all of them seem to be doing the same thing. So there is a potential for prosecutions to be brought against all of them."

A survey of 1,546 shoppers carried out for the programme revealed 42% of shoppers don't trust supermarket offers and discounts. 31% said they were less likely to trust them now than in the past and 47% said they had felt misled by offers.

Leading retail analyst Richard Perks told Panorama any so-called price war between supermarkets is a marketing mirage. He said: "If there was a price war going on at the moment we would have seen profits falling, or we would have severe warnings and that is just not happening."

Last December, the Office of Fair Trading warned supermarkets to stop using misleading pricing practices, or face "enforcement action". But Panorama found promotions that offered zero savings - such as a product being advertised for £1, with two for £2.

All four of the big supermarkets deny misleading or deceiving customers. They say they work hard to keep prices down and point to recent research from the Office for National Statistics which attributed last month's fall in inflation in part to supermarket promotional campaigns.

FOLLOW HUFFPOST UK

Four of the UK's biggest supermarkets could face prosecution over misleading pricing practices, a consumer law expert has warned. In a report on supermarket price wars for BBC1's Panorama programme...
Four of the UK's biggest supermarkets could face prosecution over misleading pricing practices, a consumer law expert has warned. In a report on supermarket price wars for BBC1's Panorama programme...
Filed by Michael Rundle  | 
 
 
  • Comments
  • 17
  • Pending Comments
  • 0
  • View FAQ
Comments are closed for this entry
View All
Favorites
Bloggers
Recency  | 
Popularity
08:48 AM on 12/06/2011
but will they change this will go away and the rip offs will continue the big combines have done this for years and got away with it and still we use them. The small retailer the farm shop use them look at the quality of your local market and cost then compare with the super market you may like to shop local and keep the small independents in jobs and improve on the value you get for your money as the small independents need to on top of what they do to keep you buying from their shops the big combines dont
11:24 AM on 12/05/2011
like others have pointed out if you cant work it out you only have yourself to blame
photo
HUFFPOST SUPER USER
Norman Mitchison
11:23 AM on 12/05/2011
Obvious place to shop is Aldi and Lidl who believe in value for money,not "rip the punters off"policy.
11:25 AM on 12/05/2011
For somethings they are ok but their veg could do to improve
This user has chosen to opt out of the Badges program
11:22 AM on 12/05/2011
Supemarket food has become bland and much too middle of the road, so to treat my taste buds, I shopped at my nearest Farm Shop for one or two items to see what the difference was. Oh what a treat!! The cheese was so tasty it reminded me of my childhood, pork pies were also much more flavoursome with beautiful crispy pastry, not the soggy stuff which encloses the supermarket versions. I could go on with more better-than comparisons, but suffice to say, my bill was only marginally higher and I will be shopping there more often. No misleading offers, just sensible pricing made it a pleasure to shop for and a pleasure to eat the goodies which were so much better than I'd had for a very long time. Supermarkets are the bane as well as the convenience of most of our lives now, I just wish they respected their customers a little more and really rewarded us for our loyalty. But just like the Roman Empire, they have risen to the heights and they can also fall.
11:17 AM on 12/05/2011
Tesco are putting up goods that were £1.99 to £2.49 eg toilet rolls . I have more or less stopped going and use Iceland ,Farm foods and the local market all offer better value .I will not let them make a mug out of me.They hope most people are lazy and buy all their shopping in one go and dont notice the increases
11:08 AM on 12/05/2011
Personally I never shop at robbers Tesco, Asda or sainsbury after experiencing many of these blatantly misleading offers. I am lucky that I can and do a bit of mental arithmetic. I now mostly do most of my shopping at Lidls, Aldis and home bargains although they are not above a bit of 'cheating'.Anything out of the ordinary required I go to Morrisons. I find the main thing to look for is not the total price or how many slices etc. but the price per Kg or 100 grms. This is a much better indicator of the cost of the item.
photo
HUFFPOST SUPER USER
adidasmmxx
No likey? Not bovvered !
10:11 AM on 12/05/2011
Always doing it -item in Tesco I noticed at weekend -singly the items were £1.25 ,or 2 for £3.00.When I questioned it,I was told "well it will go through at the £1.25 price then wont it? Erm NO the machines are programmed to put two identical products through at the higher price,but its quite true they dont expect anyone to check that do they ? I then got told I didnt have to purchase it,to which I replied "damn right I dont !" BUT I will let everyone I come in contact with know what a load of scammers they are !
10:41 AM on 12/05/2011
That almost happened to me last week.. I always check now..
photo
HUFFPOST SUPER USER
adidasmmxx
No likey? Not bovvered !
10:59 AM on 12/05/2011
I always check -regardless of where what store etc,sometimes the smaller items are cheaper per 100g as well ,than the so called "economy " size! Used to take a while,but now can do it in seconds ,and I make a point of asking at the checkout if my promotions have been deducted.Had an issue with the Co-op in the summer ,where when I questioned the fact they had charged me full price for kitchen rolls,the manager went to have a look and came back saying there was no sign saying they were half price,(which he had actually removed from the shelf ) but I did have other evidence it had been there,and I DID get my rolls at half price as well!
photo
HUFFPOST SUPER USER
mickbono
huff is crap
10:04 AM on 12/05/2011
should be 600 not 6009 lol
photo
HUFFPOST SUPER USER
mickbono
huff is crap
10:03 AM on 12/05/2011
tesco was & is selling a 600 pack of sweetex sweeteners less than half of what a 1200 costs so it is cheaper to buy 2 6009 packs to save money , memory cards for cameras tesco was selling a single one for £9.97 but a pack of 2 for £ 21.00
photo
HUFFPOST BLOGGER
Lawyer13
retired Lawyer, General and Psychiatric Nurse, wit
09:14 AM on 12/05/2011
This may indeed be true but the term "buyer beware" comes to mind. The supermarkets rely on people not calculating prices on offers, generally people are unable to do mental arithmetic any more, because of bad teaching practices in or schools.
This comment has been removed.
11:50 AM on 12/05/2011
Don't even need to do mental arithmetic, everyone has a calculator in their pocket these days (on your mobile).
Actually, supermarkets do display a price per kg/100g/L.. the problem is they don't for promotional (3 for 2, 2nd half price etc) items so you have to do it yourself.
and yes we should, but it's time consuming.
photo
HUFFPOST BLOGGER
Lawyer13
retired Lawyer, General and Psychiatric Nurse, wit
12:13 PM on 12/05/2011
Well I don't spend more than £20 a week on food and cleaning products, and I don't need a calculator and my mobile 'phone is so old it does not have a calculator. I can however spot a con.
09:05 AM on 12/05/2011
They get away with a lot of misleading offers because many people cannot add up in their head anymore, for instance I bought a pack of bacon the other day with 16 rashers in it, my wife said put it back this one is cheaper with 12 rashers when I pointed out how much each rasher cost with the 16 rasher one being the cheapest she just said who's going to bother doing all that. This is what the supermarkets rely on people who can't or wont bother to work it out.