TECH

Apple Apologises For iOS 8.0.1 Update Fiasco

25/09/2014 09:15 BST | Updated 25/09/2014 09:59 BST

Apple has publicly apologised for the iOS 8.0.1 update after it caused thousands of users to lose mobile signal and the ability to use Touch ID.

The update had originally been designed to solve a lot of the bugs found in iOS 8 including a major security issue with the Health app which saw HealthKit-enabled apps removed from the App Store.

In a statement the company said 'We apologise for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue,”

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Apple's launch of iOS 8 has been plagued by problems after it was found that many users with older phones were suffering from apps crashing and problems with the customisable keyboard.

For the moment Apple has created a workaround for the update which is to redirect users to a support page which tells them how to revert back to iOS 8.