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Bob Morgan

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CCTV and Big Brother

Posted: 08/07/2012 11:14

There are some in the UK who fear the increase in 'big brother' CCTV surveillance of UK citizens as they go about their lives. I think that the most obvious CCTV cameras - the ones in the street - do not represent any such threat because they are not being monitored much of the time and in fact don't do what most of us think they do - they do not help in reducing crime or making us safer.
I don't want to undermine the understandable caution many people feel when they hear about the latest gadgets aimed at stopping crime or preventing terrorism when it often involves more of us being watched by people we can't see. This is a healthy as far as I am concerned. - we do need to strike a balance between over surveillance and actually making people safer. CCTV cameras can be misused and we should guard against it. What I object to is the 'big sell' that goes on around CCTV - that is worth spending lots of money on because it makes people in the community feel safer from crime - and actually safer from crime - because in the end it does neither.
Research has shown that CCTV has very little effect on crime levels - at best it reduces car crime in some car parks - but has little or no effect elsewhere. In my experience CCTV is heralded as something that will make people both feel safe and actually safer but then once put in place it disappoints people as over and over again crimes occur in places with cameras (therefore it is not prevented) and the recorded images cannot be used - or are not used to solve the crime. Millions of pounds of tax payer's money have been spent on cameras which simply do not deliver what we were promised.
After the recent riots there were calls for more CCTV cameras and better monitoring of them but the cameras in place did not prevent the rioting. For every image we see of the riots we should remind ourselves that the riots occurred and people lives and property were endangered in spite of cameras.
The Police will make use of camera images especially in the case of serious crimes - riots and terrorism and murders but again this is evidence that the crimes did happen under the cameras. If we are happy to pay out millions of pounds to help the Police investigate the small numbers of serious crimes then that's fine - but this is not what people are told when they are sold the cameras - they think it will actually stop them being murdered or their shop or house being torched by rioters.
Be concerned when you hear the 'great news' of CCTV control rooms being merged so that more cameras are watched by fewer people in some distant control room. Besides the meticulous trawling of images and footage after a crime has happened the main hope for our safety is that a human being will be watching the screen (amongst many screens) when our crime happens - the chances are increasingly against that happening the more screens you have. And in many cases (in my experience) some cameras are not even being monitored at all - they are not being displayed in the control room because there are two few screens. Operators will tend to watch the busy town centres rather than the cameras in the less 'interesting areas'.
I may well be criticised for possibly causing people to feel less safe because they thought the cameras would stop a crime happening to them - but I prefer to say what I am saying rather than even more people finding out for themselves through bitter experience. I don't doubt that CCTV remains a popular idea - especially with people who have not had to rely on it
If we do have money to spend on crime prevention then we should spend less on CCTV and more on better lighting and other crime prevention techniques - because there is better evidence that this will prevent crime more effectively.
Just remember - every time you see a crime recorded on CCTV in the news - remember that the cameras did not prevent it.

 
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10:01 AM on 07/10/2012
Those of us working who have worked at the coalface of CCTV for years will concur with the replies here from Doktor Jon, conwaycctv & DDSCCTV (as of the time of writing this). Mr. Morgan's original post/rant raises some valid points but doesn't doesn't seem to take them to a credible conclusion.

Simon Lambert
Independent CCTV Consultant - UK
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Bob Morgan
09:31 PM on 07/12/2012
My main point is that over the years CCTV has been sold to the public as a way of making communities safer by preventing crime when most of the evidence suggests it does not prevent crime except in some car parks. Clearly it does help solve crimes that occur in some cases - but this is not what people are told when they are asked to support CCTV systems. Would they buy into it if they were told - well it want stop you being assaulted - or worse - but it will help Police solve the crime afterwards? Every crime CCTV captures is a crime CCTV did not prevent.
01:10 PM on 07/09/2012
(cont) Closed Circuit Television works very well when it is used appropriately, and it's purpose and objectives have been properly accounted for. In situations where crimes have been prevented through the use of CCTV, those statistics will never be gathered, and so cannot be published.

Where an individuals innocence has been proven through CCTV, does that make it more or less useful as a tool that is primarily thought of by most as a technique to help determine guilt?

Despite the Liberal Democrats apparent enthusiasm for upholding civil liberties, it's interesting to note that the UK Governments intentions to regulate the use of CCTV, has instead produced a small component in the Protection of Freedoms Act, which will most likely only have relevance to between 2 - 4% of the total number of security cameras currently in use.

The remaining 96+% will continue to be unregulated, and any notion of improving performance and effectiveness relating to a whole range of everyday issues, whilst taking further steps to address very valid privacy issues, will only help to perpetuate the idea that CCTV does not work.

It certainly has the capability to work very well in most situations, but only if it is used intelligently and appropriately.

Doktor Jon
CCTV Advisor - UK
01:07 PM on 07/09/2012
Just to try and bring some clarity to the various points raised ...

Firstly, the arguments about whether CCTV works or not, are based on a few simple facts that are more often than not conveniently overlooked.

In order for security cameras to work effectively:-

1) the operational objectives have to be correctly profiled and understood,
2) the technology must be appropriately deployed and operated,
3) the system has to be correctly maintained, and
4) there needs to be ongoing assessment of performance, and improvements made where necessary.

The arguments surrounding individual CCTV Operators being required to monitor large numbers of cameras, is an example of "lottery surveillance" which has been written about extensively for over twenty years, and yet the model for Public Space Surveillance (PSS) in the UK remains pretty much as it has always been.

The London riots last august resulted in the Metropolitan Police Service having to review what is rapidly approaching 200,000 hours of CCTV footage according to the most recent reports, and thus far has produced 4 digit arrests and a substantial number of criminal convictions; by any stretch of the imagination that can hardly be regarded as a valid argument for not having CCTV.

Did CCTV prevent rioting ... why should it? As a technology, it's no more likely to provide a physical intervention than a police dog at home in it's kennel. (cont.)
05:18 PM on 07/12/2012
I take your point about the proper use of CCTV and its potential effectiveness. However I think it has been mis-sold over the years as capable of doing more than it can actually deliver - wether that is because it not being operated properly or a lack of investment in enough humans to use it properly. My brief article was about the politics around the money spent on CCTV versus other community safety investments such as better lighting. I suspect that a lot of politicians from all main parties still buy into the hype about CCTV.
01:00 PM on 07/09/2012
If this is a rant then fair play, if it is supposed to be a serious article to encourage debate then maybe you should consider the true effectiveness of the presence of CCTV. In a crowded street that is covered by CCTV cameras you need to ask every person if they were considering committing a crime but were put off by cameras. It is a deterent, you will never be able to judge effectiveness of prevention.
05:11 PM on 07/12/2012
This was a bit of a rant by me - but if we are going to spend millions on such technology we should base it on evidence that it works in doing what its supporters claim - reducing crime and making us safer. research shows that in most cases it does not reduce crime - there is evidence that other things do reduce crime - such as better lighting etc. Your suggesting we should invest in CCTV becuase we can't prove it doesn't work?
05:31 PM on 07/12/2012
There is loads of research out there and some of it has grabbed the headlines (total numbers of cameras 4.5million etc - wrong!) but proving whether CCTV does not prevent crime is nigh on impossible. A simple Google Alert process will show the amount of times daily that CCTV captures crime, assist with crime, proves worth to police. Its value is unquestionable.
Now a sensible and highly valued debate by all sides would be the volume of camera, its responsible use and whether the persons controlling the systems are able to show the systems are fit for purpose and right for purpose. In other words just because you can, doesn't mean you should.
10:21 AM on 07/09/2012
Really not sure how you can write this, if it was not for the CCTV images from the riots all people that were involved would have never been caught and convicted! The amount of crimes that bring convictions from CCTV images is very high without CCTV dangerous people would still walk our streets!
05:07 PM on 07/12/2012
My point was that CCTV was and is sold to the public as a way of making them safer and of reducing crime. There has been several bits of research over the years that indicates that it reduces crime only in the case of its use in car parks. I have seen drug dealing under CCTV cameras and seen the results of criminal damage and other petty crimes under a CCTV camera. Yes it does help solve some crimes after they have been committed - and that is good but we should recognise that and make decisions around cost based on that - not on the notion that it will keep us safer. Again - all the crimes we see on CCTV images are crimes that were not prevented.