Emails Banned At Work: IT Giant Atos Pledges To Banish Internal Emails

Huffington Post UK   First Posted: 29/11/2011 14:08 GMT Updated: 29/11/2011 14:08 GMT

Multinational IT giant Atos has pledged to become a zero email company in a bid to help its 80,000 employees cope with information overload.

Switching off emails between employees in the 42 countries it operates will help stop the "pollution of the working environment" said Atos CEO Thierry Breton at a conference in February 2011.

More than six months later, internal emails have dropped by twenty per cent.

Instead, workers are encouraged to use social media to communicate with each other, using programmes such as Office Communicator like a workplace Facebook chat or MSN messenger.

Breton said Atos managers spent up to two working days just answering emails and information overload statistics showed that 1 in 5 emails were spam.

“Email is on the way out as the best way to run a company and do business,” Breton said.

An "email awareness" programme was set up to help employees appreciate the way other tools can be used as a fresher alternative to email.

As part of the email overhaul, Atos is looking at a number of ideas sharing platforms instead including Atos Wiki, its own version of wikipedia, and a number of video conferencing and file sharing tools instead, including office communicator, Livelink and FISH (Fresh Ideas Start Here)

Breton said he had already replaced email with different forms of communication: "If people want to talk to me, they can come and visit me, call or send me a text message. Emails cannot replace the spoken word."



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04:57 PM on 12/26/2011
Internal communications without email - this might be a feasible scenario (however, I don't think a text message is a strong alternative to email). Banning email out of communications with external collaborators - this, in its turn, doesn't look like an easy thing to do for most of us in the next few years at least. Yes, email is clunky, but 95% workers still rely on it for business communication (saw these stats in Forrester research). So, email doesn't seem to be dying. I think most of its drawbacks are manageable with the help of various add-ins we can take advantage of. For instance, Outlook users can turn any email into an interactive task right in their inbox in one click. Then, this task can be shared, scheduled, discussed, etc., so it doesn't slip out of sight until it's done. This is what Wrike's add-in for Outlook does. You can see it in action in this demo video, if you're interested - http://www.youtube.com/watch?v=pXi5q88D-yc

I hope to hear news from Atos soon. The idea they came up is definitely an interesting one, so I'll be looking forward to updates to know how they're putting it in action.
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MarkOates
for the cereals and the lols
11:09 AM on 11/30/2011
Historically, email has been clunky. Gmail's making subtle switches so it feels more like chat, so I don't see what the big deal is.
09:56 PM on 11/29/2011
While we still have email and use it, we should learn to do email right. Most of us never learned that. I developed the DoEmailRight(tm) Methodology to help relieve us email overloaded folks. Bob
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Lawyer13
retired Lawyer, General and Psychiatric Nurse, wit
06:23 PM on 11/29/2011
Seems like a good idea, we used to do it on the internal telephone system in my day, perhaps an internal Skype service would work too.