TV Retail Expert Mary Portas Warns Britain's High Streets Have Reached 'Crisis Point'

Mary Portas

Huffington Post UK   First Posted: 13/12/2011 08:07 Updated: 13/12/2011 08:07

Neglect and mismanagement have left Britain’s high streets "sick" and "dying", TV retail expert Mary Portas has claimed ahead of an official review due today.

Ms Portas, star of the BBC programme Mary Queen of Shops says the situation has reached "crisis point" and warns that urgent action is needed to halt the decline of the country’s town centres.

Prime Minister David Cameron tasked Ms Portas with compiling a report into the rash of shop closures in May.

In a foreword to today’s report published in The Daily Telegraph, she wrote: "Unless urgent action is taken, much of Britain will lose, irretrievably, something that is fundamental to our society; something that has real social as well as economic worth to our communities… that I felt after decades of erosion, neglect and mismanagement was destined to disappear forever.

"I believe that our high streets can be lively, dynamic, exciting and social places that can give a sense of belonging and trust to a community; a sense of belonging which, as the recent riots demonstrated, has been eroded and in some instances eradicated."

Ms Portas is expected to suggest regulations on high-street traders are axed, including restrictions on night-time deliveries, put in place to minimise noise for local residents.

It is understood that Ms Portas has decided against backing a moratorium on out-of-town retail developments, a measure some business groups believe would give a huge boost to town-centre shops.

The report is expected to propose plans for a national market day in a bid to promote indoor or outdoor markets and help drive traffic towards shops.

Richard Dodd, from the British Retail Consortium, said: "It seems that there are a good number of sensible ideas in the report which, if taken together and adopted, could make a difference to many of our troubled high streets."

Ms Portas said: "With town centre vacancy rates doubling over the last two years the need to take action to save our high streets has never been starker."

However, council leaders criticised Ms Portas for failing to consult with them.

Peter Box, chairman of the Local Government Association's economy and transport board, said: "The LGA is concerned that the local expertise of councils will get overlooked once the high street review reaches its conclusions. The review needs to take on board the view of councils, who are trusted by local people to ensure that local high streets meet their needs.

"Councils play a crucial role in growing local economies and improving high streets and need to be suitably consulted if they are to achieve this. We urge Mary Portas to enter discussions with councils on how they can boost local high streets."

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Neglect and mismanagement have left Britain’s high streets "sick" and "dying", TV retail expert Mary Portas has claimed ahead of an official review due today. Ms Portas, star of the BBC programm...
Neglect and mismanagement have left Britain’s high streets "sick" and "dying", TV retail expert Mary Portas has claimed ahead of an official review due today. Ms Portas, star of the BBC programm...
 
 
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23:20 on 13/12/2011
It is hard to beat the economics of the supermarket,the internet, greedy local councils and landlords. I live in Bogota, Colombia, in a little village that was swallowed up by the city, but it still retains its character and structure. The "plaza" is still much as it was originally. Sure enough, along came the Supermarkets Carrefour and Pamona and all the little shops disappeared, save a couple of "open all hours" convenience stores. The village died but then, when new commercial businesses moved into the area, small eateries and restaurants, hairdressers etc started to open up for the office staffs. From Thursday to Sunday the streets, now closed to traffic, have become a market of street vendors of all sorts. There are street entertainers too. The local council have brightened the place up and allow events to be held there in the Plaza. The local police have made it safe and secure. It is now a popular city destination for young and old "Bogotanos" at the weekends. It has come back to life and is prospering. Colombians are very quick on the uptake!
22:41 on 13/12/2011
For your consideration... I needed a new strap for my watch, and I fancied one of those rubber 'diver's' type jobs... Drove into town, fed the meter with £2 and trolled round the shops. Very little to choose from, and the cheapest was £12.99. Went home, turned on the computer and found just the thing on eBay, a seller in Hong Kong, who would sell me the strap and post it for £1.68 all in. Now eBay is my first port of call for everything I need. BTW, the strap is not tatty quality, it's up there with the best. I'm now awaiting delivery of an in-car phone charger, new, original Siemens equipment, £2.69 inc P&P. Fuel and parking would have cost more, had I driven to town, not to mention the wear and tear on my shoe leather...
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23:23 on 13/12/2011
Well said, that's what I love about the Internet the info is at your fingertips, people are forgetting if you go into your average High street shop and want to know about something costing under £5 they don't give a hoot, let alone know any details chances are it's out of stock anyway and they then have to tag it on the bottom of their next order with that company. Then you end waiting an eternity for something that never seems to get sent then turns out to be the wrong item because nobody could be bothered to take an interest in getting the details right for under a £5.
20:25 on 13/12/2011
Looking forward to reading the full review of Britain's High Streets by Mary Portus. Each is different as these have urban history and are organically formed and located, each has unique features.

This represents opportunities for affordable rents. One being Atelier style workshops, these invite people in to experience artists, designers and crafts people at work in their studios and galleries. It makes these places have a feel of things happening, activity and interaction.

The HIGH STREET is in a revolutionary transition and will meet the new needs not necessarily as shops but a mixture of other activities. It cannot be all about spending money. Perhaps this is how a community can see new values in committing time, energy and creativity into solutions.
20:21 on 13/12/2011
I appreciate that rising rents and high rates for business, parking charges etc are a big problem to town centres, but the other problem is LAZY shoppers who simply cant think for themselves, and follow everyone else like sheep to the nearest retail park or Tesco, so they can buy exactly the same things as everyone else.
20:10 on 13/12/2011
whats the difference between Higgs Boson and the British economy, they know something is there they just cant see it !
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20:09 on 13/12/2011
I don't rate Mary Porta's retail advice. Everything always seems to come down to a gross over simplification with her. She only seems any use at drawing attention to what's happening. One of the most important things in retail is not to not trot out tired old cliches but to make sure you do the research properly yourself first. Which she has as clearly failed to do with many of her proposals here. The National Market day idea is idiotic and she clearly never bothered researching it first as any market trader would have told her the reason neighbouring towns have different Market days is so it gives punters the chance to go to all of them if they wish, likewise it gives traders the opportunity to do several markets on different days instead of a single National Market day which would destroy their trading the rest of the week. The fact Mary Portas cant figure this mind blowingly obvious fact out for herself certainly casts some serious doubt on the quality of advice she is handing out.
20:04 on 13/12/2011
censored ,so i will try again ,the councils raised rents and business taxes a 100% then went and painted the colour as far as the eye could see , and put the parking charges up ,will they take any of it back ,no they wont because they are making to much money from it:
19:59 on 13/12/2011
not anything said about the councils raising the business rates 100% and then raising the car parking charges ,and painting yellow lines as far as the eye can see ,and will they take any of it back ,no they wont because they are taking to much money !
19:09 on 13/12/2011
MARY PORTAS THE SECOND MESSIAH
What would we do without her ...
Mary Portas for prime minister!!!
13:46 on 13/12/2011
Its not the empty shops that are the root of the problem, its the empty industrial units with East European lorries overnighting outside before going home and returning with another twenty tonnes of imports. No manufacturing, no jobs, no money = empty shops. You should be listening to Digby Jones not this trinket and nail varnish Guru.
13:18 on 13/12/2011
what a refreshing repoty well done lady
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12:01 on 13/12/2011
Rising property rents, bussines tax increases of 33% plus, rising energy, transport and insurance costs, wholesale costs rising, and parking charges. At the same time there is competition to drive retail prices down. Can the high street regenivate itself, by itself?
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Mickey Mouse 1
There are no lies or deceit on a chess board.
12:01 on 13/12/2011
Town centres are swamped by charity shops.
12:03 on 13/12/2011
Tesco will soon be opening them too.
lastpost
see biography
11:42 on 13/12/2011
“Councils play a crucial role”
They certainly do. By raising the cost of centre parking, and making all the nearby roads pay to park zones. They only thing they haven’t done is put up signs saying “We Don’t Want Your Custom”.
11:55 on 13/12/2011
ditto . . but the rents are too high . . there has to be a cap on the rents . . . . we are in a recession . . but landlord greed is still very evident and the tories have done nothing about this
15:45 on 13/12/2011
Bolton Council has done its best to kill a once great shopping destination. The LGA should look in their own back-yard before pointing fingers. Decision makers at Bolton Council should hang their heads in shame, whilst looking at neighbouring Wigan and Bury.
10:57 on 13/12/2011
One problem is landlords who charge ridiculous rents and are happy to let a property stand empty, sometimes for years, rather than lower them to levels real businesses can afford.
11:56 on 13/12/2011
x2 moflard . . . that can't be said enough . . . . it is a huge part of the problem
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20:57 on 13/12/2011
moflard
Spot on, The problem is the greedy landlords who still think they can charge boom time rents on boarded up properties. Its not just housing that is way over valued in the UK its shop rents probably more so. The trouble is many landlords made their fortunes on the 80's boom times so are now quite content to sit on their money and see the buildings stay empty and deteriorating then risk dropping the rent to a realistic level.

I work in Barcelona and thats a city that has got retail right. What shocks British people here is that small independant shops are not only on prime locations but doing well on them. Their equivelents have long gone in the UK and certainly couldn't dream of a site like that here because they could never manage the UK rent so that site would be the preserve of the same big high street chain retailers who are the only ones who can manage the rents here.