Elderly People Let Down By Lack Of Nurses, Warns Union

Posted: 20/03/2012 08:26 Updated: 20/03/2012 08:27   PA

Elderly People Let Down

There are too few nurses on wards to provide basic, safe care to older people, a union warned today.

TheRoyal College of Nursing (RCN) said the elderly are being let down by low staffing levels across the NHS.

It is calling on the Government to implement a patient guarantee, setting out the minimum number of nurses on older people's wards.

While its own research shows one nurse currently cares for about nine elderly patients, the RCN said one nurse to seven patients should be the maximum ratio for providing basic, safe care.

Ideally, there should be at least one registered nurse for between five and seven patients, it added.

A survey of almost 1,700 nurses, including 240 working on wards for older people, found 78% said comforting and talking to patients was not done or done inadequately on their last shift due to low staff numbers.

Some 59% said promoting mobility and self care was left undone or unfinished, while 34% said they could not patients with food and drink.

A third (33%) said they were unable to fully help patients to the toilet or manage incontinence.

In a new report today, the RCN also highlighted an "inappropriate" mix of registered nurses to lesser-trained healthcare assistants (HCAs).

The RCN has said the NHS is too reliant on untrained HCAs who are asked to pick up nursing skills as they go along. It has previously called for much tighter regulation and mandatory training.

However, the Government is not in favour of statutory regulation and has unveiled plans for a "code of conduct" and voluntary training for HCAs.

The RCN said today that hospitals are leaving too much in the hands of HCAs and recommends a ratio of 65% nurses to 35% HCAs.

Senior nurses should be able to decide their own levels locally depending on patient need, it added.

The RCN said the number of nurses on elderly wards compares poorly with other wards, such as adult general wards (6.7 patients per nurse) and children's wards (4.2 patients per nurse).

RCN chief executive, Dr Peter Carter, said: "Patients on older people's wards are being let down by systemic failings in our hospitals.

"Despite working tirelessly to provide patients with high quality care, nurses in these settings have repeatedly told us that they are unable to do this because of pressures caused by short staffing.

"It is unacceptable that there are not enough nurses on older people's wards.

"This is an outdated historic disadvantage dating back to 'geriatric' wards of the past and must be urgently addressed."

He added: "Safe staffing levels and mandatory patient to staff ratios are fundamental safeguards to provide quality patient care.

"The RCN has been monitoring and producing guidance on mandatory staffing levels for some considerable time, including working on a proposed amendment to the Health and Social Care Bill.

"Nurses also voted overwhelmingly for legally enforceable staffing levels at Congress last year.

"Now is the time for the Government to provide a guarantee that older people will get safe care."

Dean Royles, director of NHS Employers, said: "Mandatory staffing levels can not guarantee safe care.

"We do not believe that imposing a crude system of staffing ratios is the right way to tackle poor care.

"Each NHS hospital and service has different demands on its services. "Arbitrary ratios could limit organisations' ability to plan care in a way that is best for the patient."

In January, a survey of more than 2,500 NHS staff for Nursing Standard magazine found examples where HCAs were working beyond their competence.

Nurses cited cases where HCAs administered drugs without proper training, were left in sole charge of patients with complex needs and some were left running units and clinics.

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There are too few nurses on wards to provide basic, safe care to older people, a union warned today. TheRoyal College of Nursing (RCN) said the elderly are being let down by low staffing levels acr...
There are too few nurses on wards to provide basic, safe care to older people, a union warned today. TheRoyal College of Nursing (RCN) said the elderly are being let down by low staffing levels acr...
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17:29 on 20/03/2012
Lets expand that statement beyond nursing to include not only care but every aspect of our politicians actions over the years and the statement changes to "Elderly let down.FULL STOP!"
16:53 on 20/03/2012
65% nurses to 35% HCA's? They must be dreaming - unless things seriously change or parts of the healthcare system in this country become privatised the NHS will never be able to afford to employ mostly registered nurses - I also find this article very belittling to HCA's - implying that we recklessly take it upon ourselves to do the work of trained nurses - we do what we can with the skills we know and most of my fellow Healthcare Assistants are amazing and strive to undertake training to better themselves - despite being chronically understaffed and under valued.
15:22 on 20/03/2012
The NHS is a total state, utterly top-heavy with bureaucrats that make sure they are well feathered before the cash trickles down. I used to work on an Elderly ward and most of the care was done by the care assistants because the one or two registered nurses were stuck with paperwork or meetings. The care assistants were cut because the bureaucrats decided that the RNs were doing all the work meaning that the few RNs were still "off the ward" with less real carers around to do the workload.
13:55 on 20/03/2012
It is not staff shortages that the problem as the staffing levels are the same as years ago. The problems are the lack of elderly care wards so the elderly are placed into acute medical wards and then passed from ward to ward even during the night. Nurses now had 7 different assessment to do on admission for every patient, then weekly afterward. These asssessment are done on every patient and some are not needed as example Bed rails assessment on a 20year old independant patient. On top of this there is the mountain of monthly audits that have to be completed, student nurses assessment books becoming more and more complex with every new intake. Employ a desk job person to do these and let the nurses do the nursing.
13:46 on 20/03/2012
Why don't the elderly help the elderly? There must be many old people who are perfectly fit who would like to be hospital volunteers if only they knew how to go about it. There could be an elderly volunteer on each ward who could help with the feeding or even give some comfort and companionship to those who aren't so lucky. Just a thought.
13:38 on 20/03/2012
The elderly are being let down by the attitude of the nurses not a shortage.
I've seen it first hand when visiting a relative. 4 or 5 nurses in an office chatting and ignoring an elderly lady who was crying to be assisted to the toilet.
I asked them to help her and they just told me they were too busy and she would have to wait.
Totally uncaring and dismissive of her needs.
13:43 on 20/03/2012
Yes, I agree with you. I've seen evidence of Nursing Staff with a couldn't care less attitude and I've overhead staff chatting about where they went out last night, etc whilst patients are neglected. Some Staff are just in the job for the money and do as little work as they can. But of course there are some good Nurses too.
13:56 on 20/03/2012
What money ?
17:39 on 20/03/2012
Agree with you I have seen it to,but managers don't want to stick their necks out and sack them.These type give the majority of good nurses a bad name..
13:23 on 20/03/2012
Whatever stage of life do not expect to get anything from the NHS that resembels care. The NHS is run as a joke. In the last 18 months I have seen a death which was attributed to the failures to monitor a person in heart failure, misdiagnosis of a foot problem (borken bones and not a sprain as doctor believed) to the need for treatment for a dental problem. Elderly relative who is not being monitored properly by her GP surgery.
11:46 on 20/03/2012
When I think of all the money I have paid in Tax and National Insurance I sometimes wonder what I am getting in return. My Local Swimming Pool has been closed down, the Library is to be closed, the Roads are in a bad state, the NHS waiting lists are long, the care of the elderly is very poor...... I think all my money is being used to pay huge bonuses and salaries to those in positions of power and authority.
15:12 on 20/03/2012
But just think how many people in suits that are being overpaid to man pointless and unneeded offices. I worked in the NHS and my husband the Council. Bosses and admin everywhere money for frontline - None left.
17:50 on 20/03/2012
Yes, I agree Kagoose2 - 'the suits' do often get paid too much and the NHS does seem to be top heavy on bureaucracy. What is also taking up too much of tax payers money is the cost of buying medicines - the owners of these private companies are multi billionaires - they are ripping off the NHS. Also, Local Authorites I agree do not always make good use of resources.
15:17 on 20/03/2012
Don't worry, your tax money goes to home all those "asylum" seekers, those poor people who have bypassed France and all the other countries looking for a safe haven that just by sheer coincidence pays out the most to the least deserving.
11:30 on 20/03/2012
When I have to be an inpatient which is quite a lot, I make sure my husband (my carer) comes with me. .The hospital I attend now,and the nurses are kindness themselves.Tthey just do not have the time to attend to my needs as a disabled person. I feel safer with my husband there, and less of a burden to all concerned. It is no fun being old or disabled. I have been disabled since the age of 10, but never became scared until I was in a hospital that did not look after me properly.
11:16 on 20/03/2012
When DC gets what he wants,i.e. all elderly people being nursed at home, watch us all die in droves!
10:13 on 20/03/2012
my advice to younger generation, is to maintain a healthy lifestyle all through your life, because one day you will be old, and its more fun in old age if you dont need the services of the NHS
10:37 on 20/03/2012
I agree with you here, it also might be very costly
in the future also, from what i read and hear.
I recently retired, though i took ill, just prior too this.
My treatment was good, but some are not so lucky.
wes