Airports divide the nation's travellers. For some they are magical portals to faraway lands, while for others they are merely large inconvenient waiting rooms.
However it is the 'friendly atmosphere' of some airports that has been trumpeted in a recent survey. Edinburgh boasts the most welcoming environment, while Luton is the UK's most unfriendly airport.
There were complaints about manhandling at security, members of staff giving abrupt responses and of course, the endless queues.
The Bedfordshire airport got the thumbs-down from travellers asked to rate the friendliness of staff in a poll by travel search site Skyscanner.
On a scale of one being the rudest and 10 being the friendliest, Luton scored 5.76 points, with Stansted being the next rudest (5.89 points), followed by Heathrow (5.94), Gatwick (6.26) and Birmingham (6.39).
Edinburgh got a score of 7.41 points, with Newcastle the next most-friendly airport ((7.34) followed by Manchester (6.87).
Paris was voted the rudest airport in Europe, with a score of just 4.86 points.
This was followed by Moscow (5.03 points) and Istanbul (5.91).
The friendliest European airport was Copenhagen (7.08 points) followed by Amsterdam (6.92).
Victoria Bailie, from Skyscanner, said: "We like to have a good moan and grumble but overall, the average scores were positive for the UK's airports.
"Despite the summer rush, they've clearly been doing a good job to help kick start our holiday on a positive note."
All those surveyed had flown in the last 12 months