Spend, spend, spend: London's retailers were rubbing their hands together in anticipation at the start of October, and not because of any early pre-Christmas splurge from UK shoppers. The glimmer in their eyes was down to an influx of thousands of Chinese tourists, who see London as one of the bona fide luxury centres of the world...
Energy companies should be more transparent and structured in the way they justify price increases. The disparity between what Ofgem and the energy companies have said has left the latter in an awkward position. The four energy firms that have announced price hikes so far, have said that the rises are due to increasing wholesale prices, and the cost of transporting energy to homes.
I hate VAT. I hate it as both a business owner and a consumer. But I hate it even more when it's not 'wrapped up' within the price of the product or service that I am purchasing, as a consumer. So why do professional services, that are selling to the consumer, quote fees that are 'exclusive', or 'plus VAT'? It has never made sense to me.
t's an exciting time for the social gaming landscape, and it's fair to say that many operators are still at the beginning of the path to monetisation (and a more immersive experience for all). The key to success here will be personalisation and accounting for cultural preferences, as well as making the payment experience as seamless as possible.
In one of my recent blogs I explored the increasing importance of the customer experience, particularly because customers are now also publishers - they can easily tell their friends how good or bad your service is at the push of a button.