I look forward to a time where examples such as this are the norm, rather than best-practice case studies. I firmly believe that day will come, and when it does I have no doubt that we will not only have witnessed significant improvements in patient safety but also significant cost reductions for the NHS.
Developments in telemedicine are benefitting patients with a broad range of needs as well as improving hospital services and improving resource allocation across the NHS. Significant progress has been made towards three million people being able to benefit from telehealth by 2017 in the UK, so these programmes could be coming to hospital near you soon.
Another significant barrier to being more inclusive comes from the lack of capacity in the system, with NICE Deputy Chief Executive and Health and Social Care Director, Professor Gillian Leng admitting at the recent Westminster Social Policy Forum that they are hugely over-subscribed with would-be 'Experts by Experience' who are interested in working with them.
We're all aware of the challenges faced by the NHS and its staff, and how savings have made life difficult for a lot of people working in Trusts across the UK, but what doesn't really help patients and their families - which is what the NHS is there to do - is flaming, berating, scaremongering and being straight-up inappropriate on places like Twitter.
The use of social media in the healthcare industry has taken an interesting turn this week with a patient tweeting about his experience with a local GP clinic. The disgruntled man tweeted that the staff were a bunch of 'incompetent tw*ts' and was subsequently removed from the clinic's list of patients.