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Why the Olympics Brand Police Might Help British Business

Posted: 18/07/2012 00:00

The news that British companies running unauthorised, Olympics-themed promotions face fines of up to 20K is drawing widespread, if somewhat predictable cries of indignation. The object of this ire is the 2006 Olympic Games Act, a piece of legislation designed to protect sponsors who are paying many millions of pounds to be associated with London 2012.

It's easy to stoke up a general sense of outrage when a country that prides itself on free speech proscribes the use of words like 'Silver', 'Gold' 'London' and 'Summer' are proscribed, but the act is fairly draconian. Those infringing sponsors' rights risk prosecution, no matter who they are. Even a local pizza parlour inviting customers to "Celebrate London 2012 with our gold medal meal deals" could find itself charged by one of the 300 government-appointed enforcement officers.

However, in reality this legislation is not unique - FIFA insists on much the same the from World Cup hosts - and it is temporary: an unfortunate requirement of hosting these kind of events, which organising bodies are well placed to demand.

But the whole issue does pose two very interesting questions: do the sponsors really need this level of protection? And does the sort of advertising they are trying to stop actually work?

They are worth asking, because the value of advertising - in all its forms - is under question, and whether we like it or not, advertising pays for a lot of the things we love, not just the Olympics.

Consumers have never been subjected to more attempts to reach out and communicate with them, but conversely they have never been better at filtering those attempts out. Last night I sat down with my daughter to watch the latest episode of Veep on Sky Atlantic at 10.10pm. We always tune in at this time, because it allows us to view the show on catch-up, thereby fast-forwarding though the adverts on x30. We watch 90% of our TV on catch-up these days and I honestly can't remember the last time I watched a TV ad. Timeshifting is great for viewers, but less so for advertisers channels who rely on their revenue to fund programmes.

In the fragmented media landscape of the 21st century, the dilemma facing all brands is that we have never been easier to reach, but connecting with us has never been harder. Success comes to those who make an emotional connection - persuading us to make a lifestyle choice - rather than a rational connection - selling us a product benefit.

These emotional connections are extremely effective, they are what make us intuitively 'feel' that a brand is unique; not the same as their competitors. As brands Apple and Samsung or Coke and Pepsi feel different, even though the products they make are very similar.

Which brings us to the Olympics sponsors. In short, they are simply trying to get us to love them, by associating themselves with something else we love. Their hope is not so much that we will buy their product, but rather that we will buy-into their brand.

This approach is light years away from opportunistic piggy-backing we might expect to see from local florists and garages, but they are merely the collateral damage as legislation is really designed to protect sponsors from the kind of guerilla activity carried out Dutch Brewery Bavaria during the 2010 World Cup.

In many ways the brand police will be saving companies from themselves. Knowing what needs to be done is not the same as knowing how to do it, which is why most attempts to engage our emotions end in failure.

During a family day-out in central London, I found myself drawn unexpectedly into a debate about the efficacy of destination marketing. On the platform of London Bridge tube station, my wife pointed to an advert on the opposite side of the track which announced boldly, "Even our worms are a global marketing phenomenon" and asked, "Does that sort of thing actually work?"

Further reading revealed that it was promoting investinyorkshire.com a place where "The can-do culture is thriving." A singular example is provided: the titular worms turn out to be Worms the popular video game franchise developed by Wakefield based Team 17, which led the copy writer to the bold conclusion that, "When you start something here, you can take over the world."

I believe it's highly unlikely that you'll find anybody who thinks that this kind of advertising has any measurable benefit all or that someone real would be engaged by the campaign, let alone consider relocating their business (from London) as a consequence.

2012-07-17-worms.jpg

Worms is a good games franchise with a long history, but no more a global phenomenon than other UK developed series like Grand Theft Auto, Tomb Raider or Football Manager. The advert fails, because it actually implies is that it's not so much the game that's remarkable, but the fact it was produced in Yorkshire (Of all places! Who'd have thought it?). "Even our worms..." is not unique: ineffective marketing is everywhere. So to return to my wife's question - why do people do it?

The answer is because it's easy. Just like it's easy to put together an Olympics-themed campaign. However, it is vastly more difficult to put together one that works.

You could run "Even our Worms..." for 1,000 years and still fail to move a single person. Yet when the inevitable failure occurs it is an orphan, because this kind of project work has little accountability. Who failed? The ad agency? It was merely responding to a brief. The marketing team? It selected the agency on an approved best value basis, from a list of tried and tested suppliers. Senior management? Its strategy was based on rigorous research and market intelligence so they're hardly to blame for the ad's failure. Heads seldom roll.

Ultimately, all this is good news for media carriers, programme makers and Olympics sponsors. After the event, I expect the biggest impact of this legislation will have been to save companies from wasting good money on their own bad marketing.



Steve McKevitt is author of Everything Now published by Route Publishing, priced £8.99.

 
 
 

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The news that British companies running unauthorised, Olympics-themed promotions face fines of up to 20K is drawing widespread, if somewhat predictable cries of indignation. The object of this ire is ...
The news that British companies running unauthorised, Olympics-themed promotions face fines of up to 20K is drawing widespread, if somewhat predictable cries of indignation. The object of this ire is ...
 
 
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22:59 on 24/07/2012
The olympics is a total waste of money for this country, but too late
HUFFPOST SUPER USER
Justinjuice
16:35 on 24/07/2012
Marketing is one of the great frauds of our times. The industry knows than 50% or more of the money spent on marketing is simply wasted money.
08:08 on 24/07/2012
is this why as a child minder I have been unable to find any educational resourses to teach my little ones about the games? is this why many preschoolers have no idea what is going on in this country right now?
08:03 on 24/07/2012
who are the sponsors of the olympic games? Macdonalds and other unethical junk food toting multinationals that I would not patronise if my life depended on it. They need to do a bit better than just pumping a tiny percentage of their profits to raise their profile with me.
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novelist2000
veritas non olet
04:47 on 24/07/2012
When I see a money making machine trying to direct their little suckers at my wallett, I become really obstinate. The Olympics are a money making circus, like Cirque de Solei or the Shrek franchise, with the one difference that government puts in money. Sports, like religion must never be challenged.

What would the games police say if I make the guys and girls in my pizza shop wear offically bought Olymic T-Shirts? Or if I put an officially bought flag into the window? One might have to scan the receipt, enlarge it big time, and then put it in a very large frame so the games police can see it without interrupting business.

I will not be watching the games, does not do much for me but I am also really obstinate.
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Justinjuice
16:30 on 24/07/2012
I will be watching the games but will as mnuch as I can boycott any or all of the sponsorsa products permanently .
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HUFFPOST SUPER USER
Mark B Robertson
23:02 on 23/07/2012
Well is accomplished something; if I ever have to choose between Coca-Cola & Pesi, I will choose Pepsi; if I have have to choose between Adidas and Nike, I will choose Nike. Also I will never eat McDonalds, although that is not really difficult as I have eaten anything from them for decades primarily because their food is vile.
18:18 on 23/07/2012
Its laughable anyone can copyright words which are in the common language to prevent their usage during this debacle. The Copyright act was for the prevention of intellectual property theft, plagiarism of books, photographs, music etc, how anyone could corrupt this act to prevent simple usage of a word or words is ridiculous, the words are freely available in the dictionary and are not the sole property of London, the government or any of these greedy corrupt organizations, their only copyright claim are their product logo and name. For instance today is 23-7-2012, have I just been in breach of the act and liable to prosecution for daring to utter the 2012 date, pure nonsense by a corrupt government and its cohorts to deliberately block traders not party to this shambles.
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Miserable Swine
19:05 on 23/07/2012
LOL! :)
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Jill Press
15:40 on 23/07/2012
Let's be reasonable. Olympic athletes have to wear uniforms, so why shouldn't the spectators, and since spectators come from many different countries, why shouldn't their mandatory uniforms support multinational corporations?
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HUFFPOST SUPER USER
Miserable Swine
19:07 on 23/07/2012
Why not get rid of such old-hat notions of nationhood and instead let the various companies sponsor Olympic teams? For example: Coca-Cola got gold, followed by Pepsi-Cola, followed by KFC in 100m dash?
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Jill Press
19:26 on 23/07/2012
Brilliant, Miserable Swine!

The only problem with your idea is that it would interfere with the competitive endorsement deals of various athletes.

Why not eliminate athletics altogether and acknowledge the Olympics are a celebration of multinational corporations? If there's one group that deserves more money and glory than professional athletes pretending to be amateurs, it's multinational corporations.
lastpost
see biography
14:48 on 23/07/2012
“Consumers have never been subjected to more attempts to reach out and communicate with them, but conversely they have never been better at filtering those attempts out.”
How long will it be before a major company decides that spending millions trying to convince customers how wonderful they are just isn’t proving effect? That spending those fund on correcting what the customer grapevine identifies as deficiencies, would be a much better investment.

"we have never been easier to reach, but connecting with us has never been harder."
Stop feeding consumers nonsensical puff. Ask those potential clients instead, what would encourage them to become a customer and recommend their provider to others.

"they are simply trying to get us to love them"
Have they not registered the transitory nature of relationships based on illusion, in this day and age?

"the brand police"
No logos, no persecutions.

“ "Even our worms..." is not unique: ”
Worms are everywhere, like the wind; Fresh fields are hard to find. WS.

"wasting good money on"
a pound of publicity, when a penny’s worth of extra effort would do more.
14:40 on 23/07/2012
Whilst I am sure the majority of the population of this country appreciate greatly the amount of money poured into sport and other recreational activities by these large multinational companies.

But these ridiculous rules spouted by the likes of Lord Coe etc, and the fact that we have 300 government appointed enforcement officers to police them make it even more ridiculous!

A fair percentage of people will merely choose to boycott these brands, thereby defeating the object of the exercise.

I seem to recall incidents many years ago when Coca Cola and Walls Ice Cream threw their dummies out because shop keepers were putting other manufacturers products in their fridges and freezers. I have not bought Coca Cola since!
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Justinjuice
16:33 on 24/07/2012
As a still active athelete, I think much of the money pumed into various aspects of the Games is of no value to athletics at all, worse it may even be harmful pto athletics around the world.Genuine competition does not rquire billions and billions spent upon it.
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HUFFPOST SUPER USER
Miserable Swine
14:38 on 23/07/2012
The author is talking nonsense: "This approach is light years away from opportunistic piggy-backing we might expect to see from local florists and garages, but they are merely the collateral damage as legislation is really designed to protect sponsors from the kind of guerilla activity carried out Dutch Brewery Bavaria during the 2010 World Cup."

"Opportunistic piggy-backing"? I don`t run a business, but a little boost in trade in these harsh economic times is hardly crime of the century. The author,and his ilk, are themselves just trying to piggy-back on the Olympics by promoting their works. I once visited Rome - there was apparently a brisk trade in prostitution during an event there; roughly 2000 years on and we`re seeing prostitution again, but of a different kind. Some things never change.
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vividrick
I came, I saw...I had a cup of tea!
11:06 on 23/07/2012
When done subtley & cleverly, they can get away with anything. But so can rivals, they just need to be one step ahead, which is why the multi-nationals are desperately makin g more & more rules under the sun to try & prevent them from doing so. A local butcher was barred from using his suasages to form the five Olympic rings, so he used frying pans instead.
10:08 on 23/07/2012
The Olympics sponsors are simply trying to get us to love them. If they think that they will achieve this by requesting and/or supporting legislation which prevents a bagel shop from hanging five bagels in their window or the local WI from selling Olympic-themed fairy cakes, I think they may be mistaken! From what I have read in the online media comments recently, there is quite a strong public backlash already against the likes of Coca Cola about this nonsense and I for one hope it does their brands some serious damage.
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hearthammer
If left is right and right is wrong, decide!
09:16 on 23/07/2012
Anything that reduces the profits made by these "super companies" is good enough for me.
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coffeemadman
09:14 on 23/07/2012
So.. how might this help British businesses?
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06:36 on 24/07/2012
Good point, that seemed to get lost in the general marketing waffle.