In the video above - featuring handy slow-mo footage - the 'Adorn' singer, dressed in a tight white suit, mis-timed a jump from the stage with his right leg landing on top of one woman's head and his left side bashing another fan's arm.
Styling it out, the R&B singer who recently teamed up with Mariah Carey for the single #Beautiful, finished his song while still on the ground and later appeared backstage along with one of the fans, who was holding an icepack on her arm.
He told Billboard: "I'm very happy to bring my new friend, Khyati, we just met.
"Unfortunately we did not meet under the best circumstances, but I think we're okay."
He added: "The crazy thing is, when you're performing and you're just kind of into it, you never know where it's gonna go and where you're gonna go with it, and how that might turn out.
"So this is one of the less favourable moments. [I] got caught up in the moment, thank goodness Khyati is okay."