06/02/2014 03:45 GMT | Updated 08/02/2014 08:59 GMT

Father's Desperate Plea To See Late Son's Facebook 'Look Back' Video Goes Viral

A father's desperate, heart-breaking plea to see his late son's 'Look Back' Facebook video has resulted in good news after it was watched by more than 500,000 people.

Facebook recently released one-minute 'highlight' videos for most of the users on its website, to mark its 10 year anniversary. The videos were pretty impressive - somehow managing to capture the most important moments in its users lives, along with some nostalgic music.

Naturally, John Berlin - whose son died on January 28 2012 - wanted to see his son's video and try and remember some of his happier moments.

But without his son's password he was unable to see the clip. So on Wednesday he posted a video to YouTube asking the social network to let him see the one-minute clip

“I’m calling out to Mark Zuckerberg at Facebook. You’ve been putting out these new movies — you know these one minute movies that everybody’s been sharing," he said in the videeo. “And I think they are great.”

"Well, my son passed away Jan. 28, 2012 and we can’t access his Facebook account,” he continued. “I’ve tried emailing, different things, but it ain’t working. All we want to do is see his movie. That’s it."

Within hours the video had gone viral - and the good news is that Facebook has now responded.

“It worked I was just contacted by FB by phone and there going to make a vid just for us,” he wrote in the post. “They also said they’re going to look at how they can better help families who have lost loved ones.”

Take a look at the video that got through to Mark Zuckerberg himself below.