When former farm worker Tristan Jones's wife started to give birth, he knew exactly what to do – because he had delivered hundreds of lambs!
Tristan became a temporary midwife after phone calls to a labour ward went unanswered.
So the 25-year-old had no choice but to call on his lambing experience to help bring daughter Caitlin into the world.
His wife Lisa gave birth in the living room of the couple's home in Leeds after struggling to contact the labour ward at the city's St James's University Hospital for almost three hours.
Tristan said: "Instinct took over to look after them. I had to keep it together and get on with it.
"There should've been someone at least on the phone to be able to talk to us. It's just wrong. I became really involved with the lambing at a friend's farm when I was at school and sometimes I'd be on the farm for around 12 hours a day.
"Lambing is not that different to being a midwife as the main thing is to keep calm and be careful.
"I had reared hundreds of lambs during my time on the farm, but it's nothing to compare to the feeling of becoming a midwife for Caitlin and Lisa.
"My heart was racing and inside I was shaking uncontrollably. Thankfully I managed to compose myself in front of Lisa.
"The only training I have is first aid, and I think Lisa was really proud of how I managed to deliver Caitlin safely.
"I can't wait to be able to tell Caitlin when she grows up the story that we have and how she was born."
Mother-of-three Lisa said: "I had no choice but to have Tristan play midwife. He's a proper hero and I couldn't have done it without him.
"It's disgusting that they (the hospital) weren't around to help people and didn't pick up the phone. It made me really mad because it put my life at risk.
"I'm lucky we had a happy ending with Caitlin. It was traumatic but we have a beautiful baby."
A spokesman for Leeds Teaching Hospitals said: "We are sorry Ms Jones had difficulty in contacting St James's maternity unit and can find no explanation as other calls were received and logged during that period.
"Ms Jones did contact the maternity assessment centre at the LGI on three occasions and spoke to one of the midwives who, based on the details provided, advised her accordingly.
"Unfortunately she went on to deliver her baby very quickly following the last call. Labour can be unpredictable when a woman has had more than one child."