Complaints about packages not being delivered on time by Amazon in the lead-up to Christmas are being considered by the advertising watchdog.
Customers signed up to the online goods giant’s premium service Prime have raised concerns their expected delivery dates are not being met.
A spokeswoman for the Advertising Standards Authority confirmed it had received “a handful of complaints” from people who had signed up to Prime.
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She said the complaints were being “considered” but added that no official investigation had been opened at this stage.
Amazon’s Prime service costs £79 per year and includes unlimited one-day delivery, as well as access to films, music and television shows.