James Jones

Head of Consumer Affairs, Experian

James is Experian’s Head of Consumer Affairs, representing Experian on consumer issues and leading the company’s financial- and credit-education work - for example, advising people on credit referencing and fraud. James frequently fronts opportunities for Experian through both traditional and social media, including expert Twitter Q&As and regular radio and TV appearances. He also oversees Experian’s relationship with consumer groups and debt advice charities.