An irate train passenger who was refused a refund for a cancelled train has come up with a novel use for his rejection letter.
In a missive addressed to Greater Anglia, the anonymous passenger bemoans the fact the refund was not possible because he did not apply within the requisite 28 days.
Enclosing the rejection letter, which the complainant has "taken the liberty of rolling up very tightly", he advises the customer services contact to "stick it up your arse".
No love lost: The letter in all its glory
The image appeared on the Railway Eye blog and has been doing the rounds on Twitter. And we like it a lot.