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Mark Fletcher-Brown

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Is it Time to Re-launch the Political Brand?

Posted: 12/04/2012 01:00

The UK faces challenges of such enormity that we urgently need to reconnect with, and put all our trust in, the political class.

But such a leap of faith may require a complete re-launch of the political brand. Just one in 10 people trust politicians to tell the truth. If UK politics were a High Street label it would be teetering on the brink of bankruptcy.

Politics really matters. It is the means by which we get done many things that would otherwise simply not happen.

But successive scandals and betrayals of trust have weakened the political brand. Nick Clegg and his party's pledge to oppose student fees is only one example in a long line of assurances that have been dropped after votes have been cast. Recent history is littered with exaggerated claims and broken promises.

The art of the possible

Part of the problem may be in the way that politicians work. The political class regularly deploy a range of devices, as Disraeli might have said, to malign their opponents and glorify both themselves and their ideas. Commonly we are subject to misrepresentation, exaggeration, obfuscation, misinformation, misdirection, distraction and even, it has been known, disinformation.

No other High Street brand could work in this way. Those that do invariably become the focus on investigative journalism, lose custom and die.

Another challenge politicians face is the need to engage everyone, not just the wavering voters in marginal constituencies. Such is our allegiance to Party Tribes that many will follow their leaders blindly into the political mist anyway. Undecided voters get all the attention - the visits from political big guns, focus-group tested announcements carefully timed to create the most pull and judiciously placed leaks that undermine opponents.

Winning over the waverers

Never in the field of human conflict has so much been dedicated by so few to so many who really don't know which day it is.

And any re-launch would need to address the ungraspable nature of political rhetoric - like trying to nail jelly to a wall as one wag put it. Politicians routinely elude any attempt to force them to be clear. Careful training (and natural ability) enables political heavyweights to ignore questions, to sidestep challenge and to ever more creative ways to "put things in their own words".

And that's on top of the efforts made by advisers and apparatchiks to construct "lines" and assertions that would outshine the most talented insurance policy underwriters.

Punch and Judy

Some politicians, doubtless aware of bleeding credibility and belief, have attempted to draw lines in the sand. Mr. Cameron talked of ending "Punch and Judy politics" whilst Mr. Blair launched a Third Way. Neither took.

If election turnout is an indication of anything it surely must say that more and more people just can't be bothered. But apathy coupled with a lack of opportunity for many sections of society and an emerging sense of growing inequality is a dangerous combination.

Still the show trundles on with leaders shunning clear long-term vision in favour of sniping and undermining each other, as well as dredging history for utterances, comments or actions that could be replayed to the electorate in ways that will embarrass or shame their opponents.

Entertaining, frustrating and fascinating it may be, but a recipe for addressing the UK's major long term challenges it is not.

And they are many:

  • How to ensure the UK can compete and win business in the global market
  • How to ensure the UK can pay for old age pensions
  • How to ensure that we can afford the health service so many believe in as mounting costs outstrip increasing demand
  • How to create a hungry society that shuns benefits and will fight to be enterprising

There are so many others. Each raises uncomfortable questions, as well as unthinkable and unsayable things. At present, in spite of recent commentary about changes to the health service, benefits regime and pensions arrangements, we're probably not even scratching the surface.

Old challenges, new brand

So if there were to be a re-launch of the political brand, what would it say on the new tin?

Is it too much to expect politicians to be judged by the same standards as we expect of our most trusted brands?

Prestige brands set out clear promises and assurances. They do not blame changes in circumstances or unforeseen (or unforeseeable) events for non-delivery. They immediately address urgently any issue that undermines trust or confidence. They do not spring changes upon us that they should, rightly, have mentioned when it really mattered. They do not so carefully word product descriptions that nobody knows what, if anything, they are buying. Nor do they introduce new features that do the exact opposite of what was anticipated at the point of sale. And importantly, they listen to their customers, who, if ignored, will tend to shop elsewhere.

Politics matters more than any High Street brand. It can offer us more than we could ever buy - a chance to secure our future.

But first we need to believe in those who represent us.

 

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HUFFPOST SUPER USER
jessjesskk
Benevolent Zombie Power
06:46 PM on 04/12/2012
Difficult to "talk straight" when a lot of people, either by ignorance or by willingness to just win the election, are saying plain stupid things because they cater to some financing sources or others.
This is painfully obvious in all economic matters where, for anyone who has travelled a little around the globe, the political rhetoric of both the left and the right seems out of touch with reality.

But even more on the social aspects... think about something as "obvious" to me as abortion. I could not even understand why some people are against. And similarly for someone indoctrinated in religion, some things seem obvious and they could not even understand why I don't agree with them.

Ours is a complex society, where complex emerging behaviour, interaction, inertia, hysteresis, are common phenomena. Politics are professional marketers and don;t really get that so how in hell could they even tell the truth when (i) they have no clue and (ii) nobody want to hear...
lastpost
see biography
01:44 PM on 04/12/2012
"all our trust"
If there is indeed a shortage of blind belief. Could we not overcome it by engaging in some old fashioned QA? Not Questions and Answers, obviously. That could make things worse. Rather Quantitative Augmentation/printing more trust.

"a complete re-launch of the political brand."
Some sort of Viking funeral you mean?

"It is the means by which we get done many things that would otherwise simply not happen."
Correction: It is observance of the meaning of life directive. i.e. The meaning of life is life itself, ensuring the continuity of the species. Since nothing that is wholly reliant or totally dependant on the existence of humankind, can occur in its absence.

"Part of the problem may be in the way that"
the human mind functions. Reverse engineer its operation, and the fundamental flaw is quickly revealed.

"malign their opponents and glorify both themselves and their ideas."
Sounds like the new GCHQ mission statement.

"No other High Street brand could work in this way."
You say that, but see Watchdog.

"Never in the field of human commerce"
have so many been deceived for the benefit of, and by, so few.

"Some politicians"
fool almost all of the people, and themselves, a deal of the time.

"Entertaining, frustrating and fascinating"
maybe. Fatuous, certainly

"There are so many others"
There are only two. And we all already know those answers, if not the questions.

"first we need to"
ask those elementary queries, Watson.
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hearthammer
If left is right and right is wrong, decide!
10:03 AM on 04/12/2012
The "political class" have been exposed as a bunch of self serving, greedy, crooked ne'er do wells who would never even get a job outside of the old boys network. With a few notable exceptions, very few of them have even worked outside of politics. They are in it for what they can make out of it.

The fact is that the people have seen through Westminster and the whiners that inhabit it. Why do you think that Scotland, Wales etc. seem to be marching towards independence? They've seen that Westminster bears very little relevance to them and want out.
08:50 AM on 04/12/2012
We need a radical restructuring of our democratic processes, not mere tinkering with what we already have. Constituencies of 50 thousand plus are too unwieldy and the MP has no direct relationship with those who vote him or her. The constituencies should be broken up into small voting units of 500 voters - the number who could attend a public meeting and actually meet and quiz their representative. The person elected by this public meeting could then get together with their counterparts to select their MP for the area.
No political parties. No party whip.
HUFFPOST SUPER USER
Kevin Mcilroy
12:21 PM on 04/12/2012
You are right, but unfortunately while we have politicians in charge nothing will ever change. We need a revolution like they are managing to do elsewhere in the world; but we don't need a violent one (yet) - we need 650 independents to stand at the next general election and for everyone that is disgusted with politicians to vote for an independent - it doesn't really matter what their opinions are just that they are not politicians. Then we will be on the way to a democracy rather than the dictatorship we have at the moment
03:33 AM on 04/12/2012
We are in a mess. Politicians no longer trust the markets and the markets no longer trust the politicians. The people trust neither. Politicians need to put the political claptrap and dodgy tradecraft aside and start rebuilding confidence. Identifying attainable, clear goals which benefit/unite us and their delivery would help. They have got to roll up their sleeves and show us what they are really made of or get out and stay out.
02:17 AM on 04/12/2012
I came to comment and ask Mark Fletcher-Brown was some journalist cowboy who is being paid to do PR work for the government, the comment before mine clearly states reflects that.

Mark, I'm pretty sure you could find a million things to write about, but the idea that you'd want to encourage old outdated methodologies and strike a stream of conversation based on your article says it all.

You're a sell out and to make it worse, you're endorsing the people giving up their say to the so called powers that be.

Just remember one thing Mark, when you vote for someone else to take action on your behalf, expect that person, knowingly will work in their best interest to monetise the situation as they do not get to stay in power permanently, thus taking advantage of the situation by such fanatical power hungry individuals/politicians is inevitable.

Write about flowers or something Mark, or just how much Huff Post is now being utilised by govt to distract the masses while LSE studies methods for global policy implimentation in the coming years and the funding that the elitist are still providing towards this so called reasearch.

Do some smart work!
12:52 AM on 04/12/2012
You didn't mention the corruption of corporate and commercial interests,and their corruption of politicians and the democratic process by which the elected representatives are supposed to work in the interests of their electorate not for the favours,positions and 'gifts' of their donors and backers and the £2 billion/year UK lobbying industry.This is not rocket science.
The recent Health and Social Care Bill and it's reckless enactment and implementation,the ignoring of significant medical expertise,knowledge and experience,and a large dissenting public provided insight into just how corrupt [many mps and lords with financial interests in private healthcare still being allowed to vote-disgusting and disgraceful greed and self-interest on uncaring public display] the democratic process has become,working to serve corporate and commercial interests rather than the public good and the electorate.
Journalism with integrity which traditionally investigated such corruption as well as politicians with integrity to do the job of representation and resist corruption, are needed,not cheap and superficail 'rebranding'[same old nonsense dressed differently by superficial pr liars].