Most students, freed from the shackles of home for the very first time, simply hit the sauce far too hard and chain themselves to total booze-fuelled ineptitude and embarrassment. In the past term, I've taken bottles of smuggled in WKD from disgruntled internationals, and scraped passed out girls from the floor of the slightly dingy toilets.
I've processed everything through the till as I was trained to do. I counted the change out twice. It is absolutely unknown to me what this man seems to be having a problem with and yet he decides to stand there, a heaving queue behind him, and mocks me for a further five minutes in a moment that was truly overwhelming. It's only my first day.
I tried an experiment when I took to the stage to give a talk on "failing to relate authentically" at this year's TEDxBristol. After walking on boldly (or as boldly as my nerves would allow), I spent the first minute or so telling the audience about my various accomplishments. Then I stopped. I walked off, re-entered and started again...
'Flexible working' is a buzz-word that appears on many a job description, but in most cases what companies really mean is flexi-time: letting staff clock on and off at times that suit their needs. Whilst working more convenient hours has enabled many an office worker to dispatch a child to school or wait in for a parcel, it's really only a small part of truly flexible working.
Whilst virtual team working suited everybody better in terms of the work/life balance we did not the mechanisms in place to work together virtually - we lost our mojo. During this time some of our best people left and I ended up buying out my business partner, our sense of connection, shared purpose and ability to address issues as a team had faded.