Working At Amazon Sounds Like An Absolute Nightmare, By Some Accounts

Working At Amazon Sounds Like An Absolute Nightmare

Amazon may be the world's largest online retailer, keen to recruit the cream of the planet's talent. But by several accounts recently posted online, actually working there sounds like a bit of a nightmare.

Gawker.com are currently running 'Amazon week', part of which involves collating employee testimonies that paint a less than positive view of the organisation.

And they make for undeniably grotesque reading - as long as you don't work somewhere even worse...

Story continues after slideshow...

Amazon
Online Retailers Amazon Prepare For Cyber Monday(01 of14)
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PETERBOROUGH, ENGLAND - NOVEMBER 28: Employees select and dispatch items in the huge Amazon 'fulfilment centre' warehouse on November 28, 2013 in Peterborough, England. The online retailer is preparing for 'Cyber Monday', as it predicts the busiest day for online shopping in the UK will fall on Monday December 2nd this year. On Cyber Monday in 2012 amazon.co.uk recorded over 3.5 million individual items ordered, which equates to 41 items purchased per second. The Peterborough fulfilment centre is 500,000 sq ft, equivalent to approximately seven football pitches in floor area. Amazon are due to employ more than 1,000 seasonal staff to cope with increased demand in the run up to Christmas. (Photo by Oli Scarff/Getty Images) (credit:Getty Images)
(02 of14)
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FILE - In this Monday, Dec. 2, 2013, file photo, an Amazon.com employee stocks products along one of the many miles of aisles at an Amazon.com Fulfillment Center in Phoenix. Holiday sales jobs are now likelier to be in warehouses and trucks than in retail stores. Amazon alone planned to hire 20,000 more holiday workers this year, according to the personnel firm Challenger, Gray & Christmas. (AP Photo/Ross D. Franklin, File) (credit:AP)
(03 of14)
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FILE - In this Monday, Dec. 2, 2013, file photo, an Amazon.com employee stocks books at the Amazon.com Fulfillment Center in Phoenix. Holiday sales jobs are now likelier to be in warehouses and trucks than in retail stores. Amazon alone planned to hire 20,000 more holiday workers this year, according to the personnel firm Challenger, Gray & Christmas. (AP Photo/Ross D. Franklin, File) (credit:AP)
Online Retailers Amazon Prepare For Cyber Monday(04 of14)
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PETERBOROUGH, ENGLAND - NOVEMBER 28: Employees pack items before dispatching them in the huge Amazon 'fulfilment centre' warehouse on November 28, 2013 in Peterborough, England. The online retailer is preparing for 'Cyber Monday', as it predicts that the busiest day for online shopping in the UK will fall on Monday December 2nd this year. On Cyber Monday in 2012 amazon.co.uk recorded over 3.5 million individual items ordered, which equates to 41 items purchased per second. The Peterborough fulfilment centre is 500,000 sq ft, equivalent to approximately seven football pitches in floor area. Amazon are due to employ more than 1,000 seasonal staff to cope with increased demand in the run up to Christmas. (Photo by Oli Scarff/Getty Images) (credit:Getty Images)
Online Retailers Amazon Prepare For Cyber Monday(05 of14)
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PETERBOROUGH, ENGLAND - NOVEMBER 28: Employees select and dispatch items in the huge Amazon 'fulfilment centre' warehouse on November 28, 2013 in Peterborough, England. The online retailer is preparing for 'Cyber Monday', as it predicts the busiest day for online shopping in the UK will fall on Monday December 2nd this year. On Cyber Monday in 2012 amazon.co.uk recorded over 3.5 million individual items ordered, which equates to 41 items purchased per second. The Peterborough fulfilment centre is 500,000 sq ft, equivalent to approximately seven football pitches in floor area. Amazon are due to employ more than 1,000 seasonal staff to cope with increased demand in the run up to Christmas. (Photo by Oli Scarff/Getty Images) (credit:Getty Images)
Online Retailers Amazon Prepare For Cyber Monday(06 of14)
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PETERBOROUGH, ENGLAND - NOVEMBER 28: Employees select and dispatch items in the huge Amazon 'fulfilment centre' warehouse on November 28, 2013 in Peterborough, England. The online retailer is preparing for 'Cyber Monday', as it predicts the busiest day for online shopping in the UK will fall on Monday December 2nd this year. On Cyber Monday in 2012 amazon.co.uk recorded over 3.5 million individual items ordered, which equates to 41 items purchased per second. The Peterborough fulfilment centre is 500,000 sq ft, equivalent to approximately seven football pitches in floor area. Amazon are due to employ more than 1,000 seasonal staff to cope with increased demand in the run up to Christmas. (Photo by Oli Scarff/Getty Images) (credit:Getty Images)
Online Retailers Amazon Prepare For Cyber Monday(07 of14)
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PETERBOROUGH, ENGLAND - NOVEMBER 28: Employees select and dispatch items in the huge Amazon 'fulfilment centre' warehouse on November 28, 2013 in Peterborough, England. The online retailer is preparing for 'Cyber Monday', as it predicts the busiest day for online shopping in the UK will fall on Monday December 2nd this year. On Cyber Monday in 2012 amazon.co.uk recorded over 3.5 million individual items ordered, which equates to 41 items purchased per second. The Peterborough fulfilment centre is 500,000 sq ft, equivalent to approximately seven football pitches in floor area. Amazon are due to employ more than 1,000 seasonal staff to cope with increased demand in the run up to Christmas. (Photo by Oli Scarff/Getty Images) (credit:Getty Images)
Online Retailers Amazon Prepare For Cyber Monday(08 of14)
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PETERBOROUGH, ENGLAND - NOVEMBER 28: Employees select and dispatch items in the huge Amazon 'fulfilment centre' warehouse on November 28, 2013 in Peterborough, England. The online retailer is preparing for 'Cyber Monday', as it predicts the busiest day for online shopping in the UK will fall on Monday December 2nd this year. On Cyber Monday in 2012 amazon.co.uk recorded over 3.5 million individual items ordered, which equates to 41 items purchased per second. The Peterborough fulfilment centre is 500,000 sq ft, equivalent to approximately seven football pitches in floor area. Amazon are due to employ more than 1,000 seasonal staff to cope with increased demand in the run up to Christmas. (Photo by Oli Scarff/Getty Images) (credit:Getty Images)
Online Retailers Amazon Prepare For Cyber Monday(09 of14)
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PETERBOROUGH, ENGLAND - NOVEMBER 28: Employees select and dispatch items in the huge Amazon 'fulfilment centre' warehouse on November 28, 2013 in Peterborough, England. The online retailer is preparing for 'Cyber Monday', as it predicts the busiest day for online shopping in the UK will fall on Monday December 2nd this year. On Cyber Monday in 2012 amazon.co.uk recorded over 3.5 million individual items ordered, which equates to 41 items purchased per second. The Peterborough fulfilment centre is 500,000 sq ft, equivalent to approximately seven football pitches in floor area. Amazon are due to employ more than 1,000 seasonal staff to cope with increased demand in the run up to Christmas. (Photo by Oli Scarff/Getty Images) (credit:Getty Images)
Online Retailers Amazon Prepare For Cyber Monday(10 of14)
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PETERBOROUGH, ENGLAND - NOVEMBER 28: Employees select and dispatch items in the huge Amazon 'fulfilment centre' warehouse on November 28, 2013 in Peterborough, England. The online retailer is preparing for 'Cyber Monday', as it predicts the busiest day for online shopping in the UK will fall on Monday December 2nd this year. On Cyber Monday in 2012 amazon.co.uk recorded over 3.5 million individual items ordered, which equates to 41 items purchased per second. The Peterborough fulfilment centre is 500,000 sq ft, equivalent to approximately seven football pitches in floor area. Amazon are due to employ more than 1,000 seasonal staff to cope with increased demand in the run up to Christmas. (Photo by Oli Scarff/Getty Images) (credit:Getty Images)
Online Retailers Amazon Prepare For Cyber Monday(11 of14)
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PETERBOROUGH, ENGLAND - NOVEMBER 28: Employees select and dispatch items in the huge Amazon 'fulfilment centre' warehouse on November 28, 2013 in Peterborough, England. The online retailer is preparing for 'Cyber Monday', as it predicts the busiest day for online shopping in the UK will fall on Monday December 2nd this year. On Cyber Monday in 2012 amazon.co.uk recorded over 3.5 million individual items ordered, which equates to 41 items purchased per second. The Peterborough fulfilment centre is 500,000 sq ft, equivalent to approximately seven football pitches in floor area. Amazon are due to employ more than 1,000 seasonal staff to cope with increased demand in the run up to Christmas. (Photo by Oli Scarff/Getty Images) (credit:Getty Images)
Online Retailers Amazon Prepare For Cyber Monday(12 of14)
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PETERBOROUGH, ENGLAND - NOVEMBER 28: Employees select and dispatch items in the huge Amazon 'fulfilment centre' warehouse on November 28, 2013 in Peterborough, England. The online retailer is preparing for 'Cyber Monday', as it predicts the busiest day for online shopping in the UK will fall on Monday December 2nd this year. On Cyber Monday in 2012 amazon.co.uk recorded over 3.5 million individual items ordered, which equates to 41 items purchased per second. The Peterborough fulfilment centre is 500,000 sq ft, equivalent to approximately seven football pitches in floor area. Amazon are due to employ more than 1,000 seasonal staff to cope with increased demand in the run up to Christmas. (Photo by Oli Scarff/Getty Images) (credit:Getty Images)
Online Retailers Amazon Prepare For Cyber Monday(13 of14)
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PETERBOROUGH, ENGLAND - NOVEMBER 28: Employees select and dispatch items in the huge Amazon 'fulfilment centre' warehouse on November 28, 2013 in Peterborough, England. The online retailer is preparing for 'Cyber Monday', as it predicts the busiest day for online shopping in the UK will fall on Monday December 2nd this year. On Cyber Monday in 2012 amazon.co.uk recorded over 3.5 million individual items ordered, which equates to 41 items purchased per second. The Peterborough fulfilment centre is 500,000 sq ft, equivalent to approximately seven football pitches in floor area. Amazon are due to employ more than 1,000 seasonal staff to cope with increased demand in the run up to Christmas. (Photo by Oli Scarff/Getty Images) (credit:Getty Images)
BRITAIN-US-RETAIL-COMPANY-AMAZON(14 of14)
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A picture shows the Fulfilment Centre for online retail giant Amazon in Peterborough, central England, on November 28, 2013, ahead of Cyper Monday on December 2nd, expected to be one of the busiest online shopping days of the year. AFP PHOTO/ANDREW YATES (Photo credit should read ANDREW YATES/AFP/Getty Images) (credit:Getty Images)

One disgruntled worker described clocking in and out practices that sound like they've been entirely lifted from Catch-22:

My location is pretty much the same as all the others. Our two fifteen minute breaks include our travel time, so I've had breaks that barely last five minutes.

When we clock out, we have to be clocked out for a full 30 minutes. If we try to clock in even one minute early, the time clock will display an error message telling us how many minutes we have remaining on our lunch break.

This results in workers having to adopt tactics to overcome the strict rules on clocking out just to get a reasonable break, as they have to report to a "standup meeting" four minutes before their break ends:

The way pickers at my location have gotten around that, to allow for longer break times and prevent going over on lunch, is to grab the last item they intend to scan, about three minutes before the start of break, get as close as possible to the front of the floor they're working on, then scan it exactly one minute before break starts. This gives a little extra time to put away the pick cart and make it down to the break area, without management tracking you down and asking why you stopped picking three minutes before break

During orientation it's encouraged that you not spend more than 2 years in the same team. seemed like an odd statement at the time but I believe its to save your ass. The company is really good about having its staff explain to management why they should still be there.

You literally must re-interview for your position, while in that position, constantly. It comes up at least every three months.

And you keep getting those reminders that people outside want your job! Pretty stressful work environment. Most people aren't really that happy. Employee morale is for those new employees still thrilled to death to be there.

Is if those aren't bad enough, a separate investigation by the Guardian found many workers are on seasonal contracts and are so poor they are often homeless, surviving on an inconsistent wage of around £10 an hour...

"I don't mention that I live in a shelter. That way they don't discriminate against me, figuring that I won;t work. And I am a good worker, not to toot my own horn. I just don't want to take the chance of them saying, 'Oh, he lives in a shelter? No."

This is a competitive culture and unlike companies with huge funding reserves or incredibly high margin business models, Amazon is at heart a retail company where margins are slim by the nature of our business. On account of that we need to work hard: people who can't compete are weeded out the same way they are in any other highly competitive company.

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