Followers of this blog (previously in the Guardian Work section - read the archive here) will know that I've recently joined an exciting new business breakfast group that combines face-to-face networking with instruction in how best to use social media to grow your business. Yes HashtagConnect is taking the St. Albans start-up community by storm and, naturally, I popped along to the Red Lion Inn for its second breakfast meeting last week.
Over the customary cooked breakfast we had a vigorous debate about the merits of old-fashioned direct mail in an age of email and social media. Polly, a marketing consultant for start-ups, insisted in her 20-minute "profile" slot that direct mail was the new social media.
"People get so few letters these days," she explained, "that you can really get people's attention with a well-targeted mail-shot."
Steve, the affable roofer-turned digital coach, begged to differ. "It's almost Victorian," he said, aghast. "Like putting thatch on your roof."
I've been impressed by Steve's winning way of weaving roofing metaphors into his thinking on social media.
Polly's passionate advocacy of direct mail was not news to me - in fact, she'd cornered me at HashtagConnect's launch meeting. In the intervening fortnight she'd called me twice and emailed me a proposal. During the networking break, she poured me a coffee and asked how I'd been getting on with growing my business since we last met. I had to admit to struggling to find new prospects, especially as my lead one, Susan Ullage, buried me in HR process.
"What are you doing to target new prospects?" Polly asked pointedly. She then turned to the proposal she had sent me for a direct mail campaign. She could design and produce an eye-catching A4 brochure which she'd mail out to 2,500 "key decision makers" on her database. She promised to pin me down again after the meeting.
All through Will and Phil's "HashtagLearn" slot on how to set up a Google+ "Hangout", I found myself pondering over the merits of Polly's proposal. I rather tuned out of the session so remain mostly in the dark about Hangouts, I'm afraid. Any tweets or comments that can enlighten me would be welcome.
Once my fellow networkers had dispersed, Polly grabbed me over another cup of coffee. The price tag of several hundred pounds seemed a bit steep but she seemed to know her onions. "I'll put you on the seed list, of course," she said convincingly. This is technical marketing term apparently which means I'd get a copy of the mailing along with everyone else.
Returning to base yesterday after another breakfast meeting, I found a card from the postman on the doormat. Unfortunately, a letter addressed to me had arrived with £1.19 insufficient postage. Sandra was out playing tennis with her Friday morning ladies' four so, in the event that this was something important, I got back in the car and drove to the post office. Who knows - it might have been an invitation to a high profile networking event. Imagine my disappointment to find that the letter was my own mailing. Polly was sadly unavailable although back at my desk my inbox was flooded with outraged emails from "key decision makers" who, like me, had been responsible for paying their own excess postage.
I looked for a moment's distraction on Twitter. Right there on my feed was a tweet from Polly:
"Whoops - got the postage wrong on a client mailer. #MyBad"
Follow Geoffrey Wadhurst on Twitter: www.twitter.com/@gwadhurst
This morning he screamed ROOFING!! in the ear of one of our visitors. She almost fell off her chair. It was hilarious, and only [affable] roofers can get away with such antics I find.
Great blog, I'm enjoying it. Which is great!
So sorry you won’t be making your Sat. Guardian appearance but v. pleased you have popped up at the Huff Post.
Actually, Geoffrey, having spent fifteen years doing the networking thing I thought I might be able to pass on some valuable experience. I was going to start with - avoid the marketers they’re lovely but could cost you an arm and a leg - but alas I am too late. (By the way even though Polly made a bit of a hash of it don’t forget to give her an enthusiastic referral preferably in writing – it’s the done thing.)
And just a word of warning Geoffrey – watch the waistline, Those bacon baps may well be included in the price of the meeting but try to resist – a little belly will ruin your sharp biz coach image.
Have a good week. Yours Kate (The Communication Expert – no less!)
As for the waistline, I try to live the "corporate athlete" life that I advocate to my clients (or rather, I would if I had any) but the combination of breakfasts and large quantities of real ale at the Marshallswick Lawn Tennis club are putting paid to that...
Perhaps I should call on the services of Joe, a young chap with the "personal trainer" slot at my NBI chapter. I'm struggling for a referral for next week's meeting as it is...
Thought I would be one of the 1st to post a comment on your notworking blog. I do like your stuff, as it s particularly droll and cocks-a-snoot at the whole world of social media. I'm a big fan of it myself (blog, twitter, facebook and bit of linkedin too). One thing I like is how self-reflective it can all be - people giving up "real" jobs to teach people how they can use social media to launch a business - rather than having a business, and then using social media to promote it.
Social Media does seem to spawned an new industry advising folks about how to use this strange and terrible medium. Kind of reminds of the early days of the internet people made thier sheckel from telling people what "email" and "notice boards" were...
One thing I think you coaching business could do with is separate blog were you write exclusively on the subject of coaching business, and then use Huffington Post and your social media skills to cross promote to it.
I noticed in one of your post you approach former corporate clients in effort to sell them coaching - and got the usual corporate waffle... But I wonder where people REALLY need coaching is in small businesses and start-ups. I mean real constructive help, not just advice on how to use social media! ;-)
Regards
Mike Laverick
RTFM Education
http://www.rtfm-ed.co.uk
Thanks for being an early commenter. I'm only sorry it's taken me so long to reply. As my already be obvious from my posts, I'm new to the whole blogging thing and the Guardian never enabled comments, bless them.
I agree with much of what you say - it's as if you've been talking to my cynical friend Derek who tells me that me and all my networking chums are just taking in each other's washing and that Twitter is just digital incontinence. Some people are clearly making a living out of it but, as you say, that may be through taking money off of unsuspecting novices like yours truly...
No problems. I was at one stage going to start a new business, and thought it would be interesting to employe your services. As it is i've taken the decision to take a job in big US corp. I've been self-employed for 11 year. Started off as instructor/trainer in IT products, who started blogging in the early 2000s...
I started off writing guides mainly for my own consumption. Then one day I thought - blow it. Why not make this good stuff available online. So I put these word docs up on the net, and within a month my blog site had been torn down with excessive downloads! I should have charged $10 a download! That eventually lead to writing books about the subject - and then a podcast.
I only got on twitter because I wrote something the blog which then began a discussion on twitter. I couldn't resist reading what other thought. My community of geeks have more or less abandoned the forums we used to frequent, in favour of our personal blogs and twitter. Twitter now serves as platform for asking questions - and making the odd flavoursome joke. For me it something I use to promote my hits and promote the books.
Anyway, as I said I've taken a job with a Big US company - but you might be not surprised to hear that I first heard about the job via twitter, and the progress has been tracked by twitter too...
Regards
Mike