I'm a communicator, not a technologist. Yet even I know that technology is not so much about finding what's new, as using what is already here. That's why I'm a firm believer that digital technology can be woven into the fabric of our society to tackle the most important social challenges.

Charities are faced with a unique challenge compared to most businesses. They must not only encourage people to visit the website but, rather than convert these clicks to sales, charities need to engage with potential supporters, long enough for them to make a donation.

Why has common courtesy and good manners gone out the window? Is it because the world wide web is so impersonal that we don't think of those on the other end as real people? Or have we, as a people, just become more rude and indifferent and this behavior is now the norm?

If 3G were to cut out completely I wonder how teenagers would communicate? After all without free WI-FI that group of teenagers I saw would have just been sat on a bench, not talking to each other. Oh the joy.

Cox does a great job in furthering the public understanding of science. If only the people giving out the medals for communication in science could actually master the communication they claim to value.

If business has learned anything from social media, it will know very few people today have the time (or inclination) to plough through heaps of sales material. But show them something quirky, fun and fast and there's a good chance they will take notice.

'Trolling' is not a new phenomenon. In fact I'm sure it is a practice which has existed ever since remote communication began. And the trollers have a tool which is even more powerful, and far more established, with which to terrorise their victims - the withheld number.

For those of us brought up to feel that phone or face-to-face are the only real ways of communicating, text can feel unsatisfying. But not half as unsatisfying as not connecting with your kids!

We've always had one form of technology in our life, from fishing in 3,000 years ago to satellite technology today. This is all about our power of cre...

Going it alone or using an established journal each have their benefits and if you can use both in a combined communication strategy then it's even better for your brand. Try emailing a few trade editors in your industry - they might just like your ideas!

I will never listen to another voicemail in my life. We are never ever, ever, ever getting back together. Like ever. Why are the tools of modern communication so broken?

What does your job title say about you and what does it communicate to the people you interact with, whether through LinkedIn and other social networks, or face to face?

What a wonderful array of communication channels we have at our fingertips these days. So capable, so varied, and all so very instant. But why is it that the more we have, the less contented we feel?

Any new company that has the two guys behind Napster behind it was always going to face a tough time when it launched. There was no small amount of Color-esque moaning about the amount of money they raised.

He works for IBM Madrid, lives in Gran Canaria and his boss is based in the United States. So why on Earth did Luis Suarez decide to give up email? The social software evangelist tells Kate Bassettabout his take on life outside the inbox.