Today's 'digital natives' are one of the first generations to have grown up in a world where every aspect of their communication, entertainment, social activity, private and school lives are entwined with technology. Five years ago we set out on a unique study, following a group of 10-15 year olds on an up close and personal journey through their digital lives.
Because mobile-first workers are now used to the 'Swipe left. Swipe right' ease of consumer life, their frustration and irritation with the tools they are expected to use is on the rise. Why would an employee be okay with having to log in and spend thirty minutes filling out expenses, approving a purchase order, or logging a field service visit when they can order a pizza with three thumb clicks?
But in the UK, it's not just high profile dates like Black Friday and Cyber Monday that are driving sales in the run up to Christmas: last year, Mondays proved the busiest online shopping days of the week (post-Cyber Monday) ahead of Christmas Day. After all, who doesn't fancy a touch of festive retail therapy to brighten up a dreary Monday morning?
We face a world of ever expanding interfaces, channels and services, one where curating and choice will be increasingly informed by digital 'friends' and guides, Artificial intelligence or virtual assistants. We'll need these to navigate the vastness of choice, keep us safe, and, in time, extend and grow our Digital Self.
It's not hard to see why new Virtual and Augmented Reality technologies could shake up everything from marketing and gaming to commerce and education. But while one offers a closed and fully immersive experience and the other is open and only partly immersive, does either have a chance of moving beyond the hype to enter the mainstream?
The implementation of mobile payment into applications should be streamlined as well and developers should not be required to reinvent the wheel. Robles' team of developers is working on a set of APIs and user interface components that can be easily understood and plugged into banking and financial applications.
There's a thriving Nepalese community in York as a result of Gurkhas serving in the British military. Just over 200 years ago during the Anglo-Nepalese War, British officers were so impressed by the skill and bravery of the Nepalese Gurkha soldiers that they recruited them into the East India Company. Gurkhas have served with the British army ever since.
Why, in the digital age, are we still having to cancel via telephone and why are we, as customers, being made to do all the legwork? How is it fair that providers are given the opportunity to make us jump through hoops if we want to exercise our right to leave, especially if we're really unhappy with their service?
Watching my Snapchat feed, the green monster inside me began to make an appearance as I saw, what seemed like, EVERYONE at a much coveted event. I tapped through short clips of customised cupcakes, gorgeous selfies and perfect poses. Damn it, why wasn't I invited? Everyone looks like they are having SO much fun. All those smiles prove it right?
We don't need to look too hard to uncover some of the motivation between these frequent m-shopping trips. Social media feeds are awash with inspirational images and every product imaginable. This means that every day, shoppers are flicking through catalogues-worth of products, styled and validated by their friends as well as an army of digital influencers that comprise their online network.
For a long time now, the name Snapchat has been synonymous with teens and young users. It's been the cool kid on the social networking block - the one that has been enjoying consistently strong growth among 16-24s and the one that, having rejected Facebook's bid some years ago, has remained the biggest thorn in Mark Zuckerberg's side.
Office culture is changing rapidly. Many companies now allow employees to use group messaging apps like iMessage or WhatsApp to talk to one another. It's a new and largely unregulated medium. The odds are that it's just a matter of time before careless employee chat habits leave companies open to cyber attack, costing them their jobs and possibly their bosses' jobs too.