UK Retail

Amazon Unveils Checkout-Free Grocery Store In Seattle

The Huffington Post | Oscar Williams | Posted 06.12.2016 | UK Tech

Amazon is continuing its advance into the physical retail sector with the launch of a checkout-free grocery store in Seattle. The shop uses computer ...

Ikea Reveals Why Paying The 'Real' Living Wage Is Good For Business

The Huffington Post | George Bowden | Posted 29.11.2016 | UK

Paying staff the ‘real’ Living Wage and improving their terms and conditions has been crucial to the success of Ikea’s business, the boss of its...

What Does Black Friday Mean To You?

Trewin Restorick | Posted 25.11.2016 | UK Lifestyle
Trewin Restorick

The ambition is that Brighton's #BrightFriday activities will be the first of a series of community campaigns that will snowball throughout the country in subsequent years creating an antidote to Black Friday's consumerist message.

Where's The Customer? They're In A Different Place

simon baldwin | Posted 25.11.2016 | UK
simon baldwin

Last week saw the publication of a survey on British BIDs - Business Imporvement Districts funded by businesses in towns and cities up and down the la...

7 Good Things You Can Do This Black Friday

The Huffington Post | George Bowden | Posted 25.11.2016 | UK

With Black Friday upon us, many Brits are searching for an alternative to the annual retail madness. As retailers gear up by offering ever more discou...

Stopping The Customer From 'Checking Out', While Building Long-Term Customer Engagement

Trish Young | Posted 23.11.2016 | UK Tech
Trish Young

The omni-channel and seamless shopping experience is the Holy Grail many retailers continue to seek to achieve. Companies are told that the customer expects the same level of brand engagement whether in-store, on a phone, a computer, tablet or mobile and by delivering this, the customer will remain a loyal shopper, spend more, returning again and again.

Theresa May's Brexit Plan Could Leave Firms In 'No Man's Land', CBI Boss Warns

The Huffington Post | Aubrey Allegretti | Posted 21.11.2016 | UK Politics

Theresa May is damaging business by leaving employers “uncertain” over their access to talented European workers, the head of the CBI warned today...

John Lewis Says Thank You To John Lewis, Who Suffers Through Every Christmas Advert

The Huffington Post | Jack Sommers | Posted 16.11.2016 | UK

John Lewis - not that one - has received a large box of gifts from the store of the same name, for politely tolerating another year of being overwhelm...

Virtual Reality In Retail

Chris Lloyd | Posted 14.11.2016 | UK Tech
Chris Lloyd

In contrast to the delirious consumer market, Virtual Reality (VR) has quietly crept into the workplace without much more than the occasional "oh, that's cool"... Has the corporate world forgotten how to be enthralled by technology, or are they just slow off the mark?

Christmas Carol's Nightmare On Elf Street

Samantha Walsh | Posted 10.11.2016 | UK Lifestyle
Samantha Walsh

For fellow retail workers the world over, the mere mention of the C-word is enough to bring them out in a cold sweat, and not just from the sheer effort of unloading mammoth deliveries. As we speak, store staff everywhere are taking a collective deep breath and muttering:

Black Friday In The Red?

simon baldwin | Posted 10.11.2016 | UK
simon baldwin

I'll be at this week's Scotland's Towns Partnership conference in Kirkcaldy. It promises to be a good gathering of like-minded folk from across the co...

Turns Out The John Lewis Christmas Ad Was Just What We Needed

The Huffington Post | Sarah Harris1 | Posted 10.11.2016 | UK

It’s been a rough old year but it seems the John Lewis Christmas advert has gone some way to making up for it with viewers describing it as “brill...

Why This Year's Black Friday Could Be The Last Of Its Kind

The Huffington Post | George Bowden | Posted 07.11.2016 | UK

Frenzied scenes of shoppers fighting for the best Black Friday deals could be a thing of the past as consumers tire of its promotions and post-Brexit ...

If Top Brands Equals Top Employers, Is It Purpose That Makes The Difference?

Helen Rosethorn | Posted 07.11.2016 | UK
Helen Rosethorn

Last week saw the publication of some new brand research which explored what brands consumers saw as relevant to them. At first glance the list of the...

Why We Need A Sustainable ASOS And How To Make That Happen

Tamsin Lejeune | Posted 01.11.2016 | UK Style
Tamsin Lejeune

I know I am not alone in my frustration as a conscious fashion consumer. Design led, sustainably produced fashion that a discerning lover of fashion can feel proud to wear (and also afford) is hard to get hold of. As Founder of the Ethical Fashion Forum, you can be sure I'm going to be asked what I'm wearing, wherever I go

What Can We Learn From A Two Century-Old Beer Festival?

Trish Young | Posted 04.10.2016 | UK Tech
Trish Young

To stand out against the competition, build brand loyalty and engage with the customer, digitising the customer experience is essential. Brands need to enhance the customer experience if they want to seriously capitalise on the popular 'pop-up' or festival opportunity

People Are Losing Their Sh*t At Sainsbury's 'Worse Than Brexit' Meal Deal Change

The Huffington Post | Aubrey Allegretti | Posted 07.09.2016 | UK

2016 has been a rollercoaster year, and a tragic one for many: the death of some of our most-loved celebrities, Remainers’ bitter at a vote for Brex...

The Collapse Of BHS Must Be A Lesson to All Retailers

Ewan Somerville | Posted 30.08.2016 | UK
Ewan Somerville

Ultimately, the collapse of BHS rests mainly in Sir Philip Green's hands, not only because of what he did, but crucially what he didn't do, leaving BHS drowning in today's retail ocean.

Piers Morgan Is The Only Person Defending Philip Green, But It's Not Going Well

The Huffington Post | Aubrey Allegretti | Posted 25.07.2016 | UK

Piers Morgan has come under fire for defending Sir Philip Green, the former BHS owner who was subject to scathing criticism by MPs today. Green was br...

Sir Philip Green Branded 'Unacceptable Face Of Capitalism' In MPs' Scorching Attack

The Huffington Post | Aubrey Allegretti | Posted 25.07.2016 | UK

Sir Philip Green has been branded the “unacceptable face of capitalism” by an inquiry that found he systematically extracted huge sums from his fo...

Three Trends That Will Dominate Retail in 2026

Alex McCulloch | Posted 04.07.2016 | UK Tech
Alex McCulloch

Even though we don't know which types of technologies will dominate retail in 2026, we know that the technology will give you more of what you already want: entertainment, convenience and personal experiences.

Customers Now Prefer Shopping Online To In-Store

Mark Hillary | Posted 01.07.2016 | UK Tech
Mark Hillary

I have been reading several research reports from both sides of the Atlantic recently that talk about how customers are starting to favour the online shopping experience over the real, in-store experience. How could this be? Haven't retailers always found that some customers prefer to see and touch products before purchasing?

How Different Supermarket Shoppers Will Vote In The EU Referendum

The Huffington Post | Aubrey Allegretti | Posted 22.06.2016 | UK

A poll of British shoppers has revealed how those who frequent some of the nation's most popular supermarkets are likely to vote in the EU referendum....

Is Copyright Infringement in Fashion Similar to Music, Or Not?

George Taylor | Posted 13.06.2016 | UK Style
George Taylor

When something is 'on trend,' yet a designer hasn't been able to claim intellectual rights over their work, multiple retailers can jump on the band wagon (a common occurrence), which is why when you walk into a wide range of shops, you'll always find similar styles and designs. This is accepted as 'normal' in the fashion industry, but is it fair?

The Future of Retail is Human

Cameron Tait | Posted 07.06.2016 | UK
Cameron Tait

In a world where we're surrounded by self-service scanners, faceless online ordering, and standardised service, the human touch has become a valuable commodity in British retail. Service with a smile has never been more profitable, nor more necessary.