UK Retail

Who Doesn't Love A Bargain?

Jo Salter | Posted 19.06.2017 | UK Lifestyle
Jo Salter

Ask yourself if you really love and need your bargain item. Ask yourself why it is cheap - is someone else paying the price? Ask yourself what's going to happen to it in the future. If you are happy with the answers you have given yourself then wahoooo - you've got yourself a bargain!

You're So Vain: How Menswear Is Flexing Its Muscles

Melissa Wheeler | Posted 30.05.2017 | UK Style
Melissa Wheeler

So, what do male customers want? What's driving these preening peacocks? We know that shopping in itself is not the attraction, so it's down the clothes. As buyers prepare to open their order books, they might reflect on the words of the talent that was Alexander McQueen:

Underestimating Older Shoppers' Desire For New Technology Would Be A Mistake For Retailers

David Levine | Posted 19.05.2017 | UK Tech
David Levine

When considering potential consumers and the emerging market of retail technology, it is unlikely that baby boomers and older generations are the first groups that come to mind.

The Future Of Retail: The Technologies Turning The Tide For The UK's High Streets

Neil Gowing | Posted 17.05.2017 | UK Tech
Neil Gowing

Given how quick consumers are to embrace technological advances, it is likely that Amazon Go stores will become an immediate player on the retail scene, whilst at the same time, the ease of use and accessibility that has coaxed thousands of British consumers into shopping online is unlikely to abate.

Dazzling Retail Ingenuity That Should Put You In A Good Mood

James Pepper | Posted 16.05.2017 | UK Tech
James Pepper

Billed by its manufacturer as 'kindly, endearing and surprising', Pepper can interact with humans and recognise the principle emotions. Perhaps in the future, Pepper will be deployed at customer-service, to deal with angry shoppers. However it is currently using its French to engage with customers and point out special offers.

Personal, Emotional And Tech-Driven - The Experience We Expect Today

Chris Ciauri | Posted 15.05.2017 | UK Tech
Chris Ciauri

I don't think that it's any different when we interact with brands. You just have to look on Twitter to see the streams of frustration from unhappy customers, and on the flip side, tweets from brands that make customers feel their concerns were listened to.

General Election 2017: Why Consumers Must Be At The Heart Of The Journey Ahead

Helen Dickinson | Posted 09.05.2017 | UK Politics
Helen Dickinson

In the coming years, the UK's pioneering spirit will come to the fore. A new place in the world, new technologies and new ways of working. The scale of the change is almost incomprehensible and of course, it starts with Brexit. I believe that the key to securing the fairest settlement is to put consumers at the heart of the negotiations. Putting consumers first will be the best foundation for a forward-looking, responsible and vibrant economy in the future.

Amazon's Achilles Heel Is A Gift For Traditional Retailers

James Pepper | Posted 09.05.2017 | UK Tech
James Pepper

Customers must pay a premium after the trial period, and unless the service is being used on a regular basis or the other Amazon Prime service offerings are fully utilised, customers don't always experience value for money. Although Amazon Prime has certainly enhanced delivery service options in major towns and cities, those who do not live in major conurbations may not be included.

Hashtag Serendipity: The Rise Of Experiential Retail

Amelia Kallman | Posted 27.04.2017 | UK Tech
Amelia Kallman

E-commerce has forever altered customer expectations, but now it's bricks and mortars changing the way we engage with brands. From engineered serendipity to personalised environments, new technologies are giving retailers the opportunity to deliver exciting, unique, and sharable experiences you can't get online or in an app.

Let's Get Personal: Frictionless Payments And Your Future Shopping Experience

Jerome Nadel | Posted 07.04.2017 | UK Tech
Jerome Nadel

The global payments landscape is a complicated place. Technologies like digital retail wallets have made it easier than ever before for us to tap, swipe and pay. New innovations allow us to scan barcodes, add to shopping carts and receive geo-targeted updates, discounts and offers on the go.

Has Retail Security Technology Gone Too Far?

Sam Lewis-Hargreave | Posted 04.04.2017 | UK Tech
Sam Lewis-Hargreave

But Amazon's latest foray into real world retail has not been greeted fondly by all. Activists and campaigners have raised concerns about the privacy implications of Amazon Go's security systems.

What Does Brexit Mean For Our Favourite Luxury Brands?

Mark Haviland | Posted 22.03.2017 | UK
Mark Haviland

Recent figures show that prices in the UK are now rising at an annual rate of more than 3%, brought on by the vote for Brexit. We've also heard warnin...

All Gig Economy Workers Do Not Play Same Tune

Simon Sapper | Posted 20.03.2017 | UK
Simon Sapper

The future workforce of Britain - where the jobs of the future are going to be and what they are like - has been spotlighted by a new report. And the findings will surprise you.

Retailers Still Need Fundamental Reform Of Business Rates

Helen Dickinson | Posted 13.03.2017 | UK
Helen Dickinson

For retailers up and down the country, there was little in the Budget to be enthused about. This was a Budget lacking clarity and ambition. While the ...

Mixed Reality Tech Perfectly Placed To Benefit From Mobile Shopping Rise

David Levine | Posted 07.03.2017 | UK Tech
David Levine

As mobile shopping continues to become the norm for many consumers - £1.5bn was spent via mobile shopping in the past 12 months - retailers and brands need the tools in place to take full advantage of the changing landscape.

Is The Robot A Retail Revolutionary? It's More Exciting Than That

James Pepper | Posted 03.03.2017 | UK Tech
James Pepper

When you go online to shop for a new coat the power of machine learning and artificial intelligence means you won't immediately be confronted by a bewildering range that takes hours to trawl through and ends up making you unhappy with your indecisiveness.

The Best Investment You Can Make: What The High Street Can Teach Us About Employee Engagement

Amelia Kallman | Posted 28.02.2017 | UK Tech
Amelia Kallman

With the rise of online shopping, retailers were forced to rethink how they attract people to come into stores, and then how they convert those visits into sales. By giving people an in-store experience that they can't get online, brands have found the answer

FashTech: The New Fashion Week

Noelle Reno | Posted 01.03.2017 | UK Style
Noelle Reno

I dipped my toe back into Fashion Week this season after a 3 year hiatus. The small toe. Cimone Lady Victoria Hervey and I In my twenties, I was...

High-street Retailers Must Change To Stay Relevant

Trish Young | Posted 27.02.2017 | UK
Trish Young

The high-street is suffering: from smaller shops faced with rising business rates, to larger household names planning to close stores across the count...

Changing People's Lives

Suzie de Rohan Willner | Posted 17.02.2017 | UK Style
Suzie de Rohan Willner

It's a daunting experience returning to work as a young mum in a foreign country. I taught myself to use a computer by working through a user manual and found a job as a receptionist for an American brand near to where we were living in France.

At The Crossroads

Norman Pickavance | Posted 06.02.2017 | UK Tech
Norman Pickavance

And too many of the bricks and mortar stores that remain have become service-light imitations of their former selves, with a shopping experience so devoid of joy that customers are starting to decide that they might as well stay at home.

Death Of The British High Street

Laura Krippner | Posted 02.02.2017 | UK
Laura Krippner

My shop is in a small shopping arcade. It's difficult to find because the address has a street name but there's no street sign. Instead there's a signpost at the entrance directing people to a Police Station which is no longer there.

Will 3D Printed Fashion Destroy Retail As We Know It?

Chere Di Boscio | Posted 31.01.2017 | UK Style
Chere Di Boscio

I can only imagine how incredibly sci-fi it must feel to hold a teacup you just casually printed at home with your 3D printer. A perfectly circular, perfectly manufactured teacup whose only prerequisite for existing is your ability to press a couple of buttons

British Trade And Retail Has A Shot At A Sunny Future In A Post-Brexit World

Helen Dickinson | Posted 20.01.2017 | UK Politics
Helen Dickinson

It's a path that can lead to better products, better shopping experiences and better jobs. Although numerous dangers and obstacles lie ahead in the quest to turn ambition into reality, British retail now has a shot at an exciting future in a changing, post-Brexit world.

Four Technologies To Transform The Retail Experience In 2017

Theo Theodorou | Posted 11.01.2017 | UK Tech
Theo Theodorou

As consumers, we're often guilty of holding retailers to ransom. We expect the same brand experience across every real world and digital touchpoint. We want information immediately, great experiences and the best possible service in the fastest, simplest and most convenient way for what we're doing at that time.