UK Retail

Is High Street Sustainability An Oxymoron?

Debbie Griffiths | Posted 11.09.2017 | UK Style
Debbie Griffiths

Personally, I can think of plenty of other things to make me feel happier. But, being British, they usually depend on the weather: gardening, relaxing with family, enjoying a barbeque. If it's raining, I might finally get round to making the conservatory hygge for winter.

Our Schools Must Unlock The True Power Of Art

Mark Cass | Posted 08.09.2017 | UK
Mark Cass

I was away with family in vibrant, frenetic Hong Kong and needed to relax. Inspired by some calligraphy works I'd seen at a local exhibition, I popped out to buy some liquid ink, a brush and paper.

An Ode To Retail Workers

Katie Grace | Posted 01.09.2017 | UK Universities & Education
Katie Grace

To begin with, I will give you a little bit of background history in case you haven't read my previous posts. I've worked in retail since I was 17; two years in a bakery and two years in a supermarket alongside my studies. While I know this doesn't exactly make me a retail veteran, it did open my eyes to something important.

Cash Is No Longer King, But Bigger Changes May Be On The Cards

James Pepper | Posted 31.08.2017 | UK Tech
James Pepper

Over the last 18 months the masses truly have converted from cash to card, but while retailers, retail services companies and even religious institutions are all bending the knee at the altar of the contactless card, I'm reluctant to believe the hype

How Tech Innovation Is Changing The Way We Shop

Andy Brian | Posted 24.08.2017 | UK Tech
Andy Brian

Retail is changing at an incredible pace. As consumers, the way we source, purchase, pay for, collect and receive goods is changing, as is the way in which retailers communicate with us. This is being driven, or at least facilitated, by innovation of technology.

This Sexist Retail Poster Needs To Get Back In The '50s Where It Belongs

The Huffington Post | Natasha Hinde | Posted 24.08.2017 | UK Lifestyle

A photo of a poster that wouldn’t look out of place in the fifties is doing the rounds on Twitter - and shockingly it’s from a present-day fashion...

The Rise Of Discount Stores Isn't A Surprise, It's A Sign Of The Times

Andy Brian | Posted 23.08.2017 | UK
Andy Brian

It's official; Lidl is more popular than Waitrose. The German discount brand is now the UK's seventh most popular supermarket, and depending on which ...

Why Cyber Criminals Need Not Find Traditional Hospitality So Welcoming

Greg Sim | Posted 21.08.2017 | UK Tech
Greg Sim

It is no surprise that Fancy Bear, the world's most infamous group of cyber criminals has turned its attention from major targets such as the World Anti-Doping Agency, the Democratic National Committee and the French presidential election to... hotel Wi-Fi systems.

Move Over Touch - It's Time To Make Our Voices Heard

James Pepper | Posted 13.07.2017 | UK Tech
James Pepper

Voice commerce holds out the promise of serious gains for retailers because it is so easy to make a purchase. Amazon claims that Echo owners spend 10 per cent more in the six months after they bought the device than before.

What Can Cosmetic Brands Learn From The Digital-Savvy Kardashians?

Jennie Chamberlain | Posted 12.07.2017 | UK Tech
Jennie Chamberlain

If you haven't been keeping up with the Kardashians/living under a rock, here's a business update from their head office: the youngest sister, Kylie Jenner, is setting the cosmetic industry alight.

Who Doesn't Love A Bargain?

Jo Salter | Posted 19.06.2017 | UK Lifestyle
Jo Salter

Ask yourself if you really love and need your bargain item. Ask yourself why it is cheap - is someone else paying the price? Ask yourself what's going to happen to it in the future. If you are happy with the answers you have given yourself then wahoooo - you've got yourself a bargain!

You're So Vain: How Menswear Is Flexing Its Muscles

Melissa Wheeler | Posted 30.05.2017 | UK Style
Melissa Wheeler

So, what do male customers want? What's driving these preening peacocks? We know that shopping in itself is not the attraction, so it's down the clothes. As buyers prepare to open their order books, they might reflect on the words of the talent that was Alexander McQueen:

Underestimating Older Shoppers' Desire For New Technology Would Be A Mistake For Retailers

David Levine | Posted 19.05.2017 | UK Tech
David Levine

When considering potential consumers and the emerging market of retail technology, it is unlikely that baby boomers and older generations are the first groups that come to mind.

The Future Of Retail: The Technologies Turning The Tide For The UK's High Streets

Neil Gowing | Posted 17.05.2017 | UK Tech
Neil Gowing

Given how quick consumers are to embrace technological advances, it is likely that Amazon Go stores will become an immediate player on the retail scene, whilst at the same time, the ease of use and accessibility that has coaxed thousands of British consumers into shopping online is unlikely to abate.

Dazzling Retail Ingenuity That Should Put You In A Good Mood

James Pepper | Posted 16.05.2017 | UK Tech
James Pepper

Billed by its manufacturer as 'kindly, endearing and surprising', Pepper can interact with humans and recognise the principle emotions. Perhaps in the future, Pepper will be deployed at customer-service, to deal with angry shoppers. However it is currently using its French to engage with customers and point out special offers.

Personal, Emotional And Tech-Driven - The Experience We Expect Today

Chris Ciauri | Posted 15.05.2017 | UK Tech
Chris Ciauri

I don't think that it's any different when we interact with brands. You just have to look on Twitter to see the streams of frustration from unhappy customers, and on the flip side, tweets from brands that make customers feel their concerns were listened to.

General Election 2017: Why Consumers Must Be At The Heart Of The Journey Ahead

Helen Dickinson | Posted 09.05.2017 | UK Politics
Helen Dickinson

In the coming years, the UK's pioneering spirit will come to the fore. A new place in the world, new technologies and new ways of working. The scale of the change is almost incomprehensible and of course, it starts with Brexit. I believe that the key to securing the fairest settlement is to put consumers at the heart of the negotiations. Putting consumers first will be the best foundation for a forward-looking, responsible and vibrant economy in the future.

Amazon's Achilles Heel Is A Gift For Traditional Retailers

James Pepper | Posted 09.05.2017 | UK Tech
James Pepper

Customers must pay a premium after the trial period, and unless the service is being used on a regular basis or the other Amazon Prime service offerings are fully utilised, customers don't always experience value for money. Although Amazon Prime has certainly enhanced delivery service options in major towns and cities, those who do not live in major conurbations may not be included.

Hashtag Serendipity: The Rise Of Experiential Retail

Amelia Kallman | Posted 27.04.2017 | UK Tech
Amelia Kallman

E-commerce has forever altered customer expectations, but now it's bricks and mortars changing the way we engage with brands. From engineered serendipity to personalised environments, new technologies are giving retailers the opportunity to deliver exciting, unique, and sharable experiences you can't get online or in an app.

Let's Get Personal: Frictionless Payments And Your Future Shopping Experience

Jerome Nadel | Posted 07.04.2017 | UK Tech
Jerome Nadel

The global payments landscape is a complicated place. Technologies like digital retail wallets have made it easier than ever before for us to tap, swipe and pay. New innovations allow us to scan barcodes, add to shopping carts and receive geo-targeted updates, discounts and offers on the go.

Has Retail Security Technology Gone Too Far?

Sam Lewis-Hargreave | Posted 04.04.2017 | UK Tech
Sam Lewis-Hargreave

But Amazon's latest foray into real world retail has not been greeted fondly by all. Activists and campaigners have raised concerns about the privacy implications of Amazon Go's security systems.

What Does Brexit Mean For Our Favourite Luxury Brands?

Mark Haviland | Posted 22.03.2017 | UK
Mark Haviland

Recent figures show that prices in the UK are now rising at an annual rate of more than 3%, brought on by the vote for Brexit. We've also heard warnin...

All Gig Economy Workers Do Not Play Same Tune

Simon Sapper | Posted 20.03.2017 | UK
Simon Sapper

The future workforce of Britain - where the jobs of the future are going to be and what they are like - has been spotlighted by a new report. And the findings will surprise you.

Retailers Still Need Fundamental Reform Of Business Rates

Helen Dickinson | Posted 13.03.2017 | UK
Helen Dickinson

For retailers up and down the country, there was little in the Budget to be enthused about. This was a Budget lacking clarity and ambition. While the ...

Mixed Reality Tech Perfectly Placed To Benefit From Mobile Shopping Rise

David Levine | Posted 07.03.2017 | UK Tech
David Levine

As mobile shopping continues to become the norm for many consumers - £1.5bn was spent via mobile shopping in the past 12 months - retailers and brands need the tools in place to take full advantage of the changing landscape.