Passengers Miss Flights As They're Too Busy Shopping, Says NCR Corporation Study

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Passengers are missing flights because they are too busy shopping or eating at airports, according to a survey.

More than three in five passengers buy duty-free items at airports, the poll by services company NCR Corporation found.

And around 2% admitted they have missed flights as they were shopping or eating, with 15% saying they nearly missed their plane.

Based on responses from 1,000 UK consumers, the survey showed that of those who shop at airports, 21% buy luxury goods or clothing, with 65% opting for books, newspapers or magazines, and 60% buying food and drink.

Despite the need to arrive up to two hours before their flight, consumers think retail feels rushed in the airport.

As many as 34% think they do not have enough time to find and visit all the stores and restaurants they are interested in.

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