25/10/2013 13:06 BST | Updated 23/01/2014 23:58 GMT

Primark Death Fall Woman Named As Susan Wood, From Kirkby, Liverpool

A 57-year-old woman who died after she fell from a third floor balcony in a Liverpool Primark has been named as Susan Wood.

Wood was found with serious injuries at the bottom of the escalators on the store's ground floor after falling from a balcony near the third floor on 15 October.

Her family released a statement on Friday.

susan wood primark death

Susan Wood fell from a third floor balcony at the Primark store in Liverpool

It said:

"On behalf of all our mum Susan's family and friends we just want to say how devastated we are for our tragic loss of a beloved sister to Phil, Tony, Jo, Rob, Si and Keith; a lovely mum to Clare and Hannah; doting nan to Chloe, Caitlin, Daisey and Violet; loving wife to Phil; adored mother-in-law to Gary and Darryl; and fun aunt to all her nieces and nephews.

"Missed already but will forever be loved and remembered. Rest in peace Mum."

A male doctor who was in the area at the time treated Woods at the scene before paramedics arrived.

She was taken to the Royal University Liverpool Hospital in a critical condition but was pronounced dead a short time later.


Five years ago, at the same store, a three-year-old girl survived after she fell through a gap between the escalators to the lower ground floor while travelling up to the third floor with her family.

A post-mortem examination will be carried out to establish a cause of death.