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Mark C. Curtis

Co-founder and Chief Client Officer, Fjord

Co-founder and Chief Client Officer, Fjord, design and innovation from Accenture Interactive.

A serial entrepreneur and innovator who has worked in media, digital, mobile and design for 30 years, Mark co-founded service design consultancy Fjord in 2001. At Fjord, Mark is Chief Client Officer, and his role spans offer definition, marketing and business development.

Mark is a frequent speaker at conferences and commentator in the media. He has published a book, “Distraction – Being Human in the Digital Age” about the social effects of new technology.

Services Become Atomised

One company that already does well to provide a strong example of atomisation is Spotify. The digital entertainment company has atomised its streaming music service into a variety of different shapes, such that it is now available via a number of digital platforms
26/07/2013 14:12 BST

Fjord Predicts: 2013 Digital Trends

We constantly think about what tomorrow will bring and each year, we ask teams at Fjord to predict the major trends that will impact businesses and society next year. Here, we delve into several of our predictions for 2013 and share our thoughts on what companies need to consider to make sure they stay ahead of the curve.
13/12/2012 10:50 GMT

Designing Living Services

Mobile is reshaping the digital economy. It's been just five years since the launch of the iPhone, but the industry has now fully embraced the smartphone era. Users now love their smartphones and cannot imagine life without them.
12/09/2012 12:21 BST

The Designer's Rise Into the Upper Echelons of Business

Traditionally, the role of the designer has been to make a concept work. The designer was the creative 'brains' behind a successful product, but existed outside of the realm of the C-Suite. Yet this is starting to change. Today, designers are no longer an auxiliary of the boardroom, but are coming up with the ideas from within the highest ranks of a company.
18/06/2012 12:23 BST