Take a minute and spare a thought for those folk whose job it is to deal with the public via Twitter.
Just think of the poor soul manning the Southern Rail account during this week’s strikes...
Severe disruption is expected tomorrow (Thurs 15 Dec) with reductions and cancellations across all routes. https://t.co/r6NvuGHmVy— Southern (@SouthernRailUK) December 14, 2016
Anyway, enough of that.
Feel sorry no more and instead bask in the glory of what are the 15 most incredible Twitter interactions between the British public and corporate communications.
(WARNING: Contains adult themes)
1) This understated reptile reaction
@pjjjjb Hi Paul, oh dear that does not sound good. Can you let me know which store you saw this in? Thanks, Zachary.— Tesco (@Tesco) March 27, 2015
@YasinTorkman Pure canny use ma phone, actual crashing aw ma apps— Paul (@pjjjjb) March 27, 2015
2) Zac, not messing about
@Santandave1 Hi Sans. If you can refrain from swearing at us or calling us corrupt we will be able to respond. ^Neil— Southern (@SouthernRailUK) October 14, 2016
3) Oh my lordy...
4) Sharon bailed pretty sharpish
@DonIsWavy Hi Don, do you have a power cut or is it just your lights? Thanks, Sharon— British Gas Help (@BritishGasHelp) November 25, 2015
@BritishGasHelp ALL OF D LIGHTS ARE GONE. I GOT A TINDAR GIRL AT MY YARD SHARON. PLS HELP.— Donald Wavy (@DonIsWavy) November 25, 2015
@DonIsWavy Hi Don, if it's just the lights then you need to check your fuse box as the supply to the property is still there. ^Sarah— British Gas Help (@BritishGasHelp) November 25, 2015
@DonIsWavy She's left for the evening. Have you checked your fuse box? ^Sarah— British Gas Help (@BritishGasHelp) November 25, 2015
5) Sharon’s back
iyer @BritishGasHelp av lost the key fer mi lecky meter. freezin mi rat off ere, got frost on mi pubes anall. wat do i do?xx— its Sandra hun xx (@SalfordSandra) May 11, 2014
@SalfordSandra Hmmm too much info :-) Pls dm me your details so we can get you a new meter key ^Sharon— British Gas Help (@BritishGasHelp) May 11, 2014
@BritishGasHelp fanks sharon babes. lemme no if u need owt robbin frem wilkos, sendin the kids to do a drive by 2mora xx— its Sandra hun xx (@SalfordSandra) May 11, 2014
6) Get in your box Natwest
@RBS_Help you cancelled my debit card on Sunday as you suspected it had been compromised. Replacement still hasn't arrived. I have no money— Billy Morton (@BillyMortonnn) September 12, 2014
@RBS_Help once it does arrive, I'm a switch and leave RBS. This is a joke.— Billy Morton (@BillyMortonnn) September 12, 2014
@BillyMortonnn Please can you DM your case reference so I can chase this up for you? LH— NatWest (@NatWest_Help) September 17, 2014
@NatWest_Help OH HI NATWEST, Where did RBS go? I'll DM it now.— Billy Morton (@BillyMortonnn) September 17, 2014
@NatWest_Help WAIT. where do I find my case reference number? I don't have anything in my emails...— Billy Morton (@BillyMortonnn) September 17, 2014
@BillyMortonnn If you DM your full name and post code, I should be able to locate your complaint from that. LH— Royal Bank (@RBS_Help) September 17, 2014
@RBS_Help I'm glad you're back, Natwest were a bit clingy.— Billy Morton (@BillyMortonnn) September 17, 2014
@RBS_Help Tricky this social media lark isn't it. I don't have a complaint reference number that I can find.— Billy Morton (@BillyMortonnn) September 17, 2014
@BillyMortonnn Afternoon Billy, have you received your replacement card? LH— Royal Bank (@RBS_Help) September 17, 2014
@RBS_Help OH DON'T GET ME STARTED LH. No, is the short answer. Nobody pressed the "Send Billy a new card" button. That happened twice... BM— Billy Morton (@BillyMortonnn) September 17, 2014
@BillyMortonnn I'm sorry to hear this, have you raised this as a complaint so it can be fully investigated and any compensation awarded? LH— Royal Bank (@RBS_Help) September 17, 2014
@RBS_Help Yes. Spoke to you three separate times also. Much like Madonna, I like material things and NEED my card ASAP.— Billy Morton (@BillyMortonnn) September 17, 2014
7) Does this happen a lot on public transport?
Can you sort it out @easyJet I had to witness someone getting fingered on the plane.. How are you going to repay me for this trauma— RAT BOY (@RATBOY) July 26, 2015
@RATBOY Hi Rat Boy, Please feel free to drop us a DM us with the details of the flight (number). ^Anna— easyJet (@easyJet) July 26, 2015
8) Yeah Yodel, WTF is this?
@ABU_SUMMAYYAH Hi Abu. I am very sorry to hear that. Please can you DM me your tracking details and I'll get this sorted for you. Mubz— Yodel (@YodelOnline) November 19, 2015
9) Don’t say another word Brian
@c2c_Rail making me late to work this is why i buy child tickets ffs— brían (@briannjunge) June 7, 2015
10) Mandy’s fine, she’s just high
@meglesser Hating? Sorry to hear that. Anything I can help with?— c2c Rail (@c2c_Rail) April 19, 2014
11) This gracious climbdown
Hi @GatwickExpress you bludclarts...— ILLAMAN (@ILLAMAN) April 4, 2014
You NEVER take 30mins. Ever... And you charge a small fortune, why?
@ILLAMAN Very sorry, what service were you on? Happy to help but don't appreciate being abused in Jamaican Patois.— Gatwick Express (@GatwickExpress) April 4, 2014
All of them, every time @GatwickExpress I went out yesterday... 40mins not 30... Same today... Sorry about the patois, mans not appy, ennit.— ILLAMAN (@ILLAMAN) April 4, 2014
12) He’s got the Power
Anyone know what time Argos opens on a Sunday? Beastman's eaten the toaster.— Skeletor (@GrumpySkeletor) March 14, 2015
@GrumpySkeletor What store will you be visiting, I'll check the opening times for you? -Emily.— Argos Helpers (@ArgosHelpers) March 15, 2015
@GrumpySkeletor What area is this store? Can't seem to find anything under that name. -Emily.— Argos Helpers (@ArgosHelpers) March 15, 2015
@eveningchron Hi we are currently retrieving the crabs that were let loose on the Metro— Tyne and Wear Metro (@My_Metro) September 18, 2015
14) Handle checks out
Hi @RoyalMail— Deluded Brendan (@DeludedBrendan) June 3, 2015
Got a serious issue. Could you help please?
@DeludedBrendan Hello, we will try to help, can you send me some details please?— Royal Mail (@RoyalMail) June 3, 2015
.@RoyalMail I sent an app form to Real Madrid and I've just seen Benitez has got the job. I can only assume my app got lost in the post?— Deluded Brendan (@DeludedBrendan) June 3, 2015
15) It’s Brian again
@KFC_UKI Hi KFC, I think I've found a rat in my bargain bucket. Can you help?— Deluded Brendan (@DeludedBrendan) July 21, 2015
@DeludedBrendan I think you are Deluded Brendan, it's definitely chicken.— KFC UK & Ireland (@KFC_UKI) July 21, 2015