18/06/2017 11:12 BST

Jessica Urbano's Family Urge Public Not To Spread 'False Hope' About Child Missing After Grenfell Tower Fire

Unsubstantiated stories are being spread about her whereabouts.

The family of a missing 12-year-old girl who is missing following the Grenfell Tower fire has urged the public not to spread unsubstantiated stories about her whereabouts.

Loved ones searching for Jessica Urbano have put up dozens of posters around west London appealing for information about the child’s whereabouts.

But missing posters bearing her photo have been scrawled with messages saying she is still alive.

PA Wire/PA Images
Water is sprayed on Grenfell Tower in west London after a fire engulfed the 24-storey building on Wednesday morning.

In a video posted online, a volunteer organising supplies for the victims announced to a group of helpers through a loudspeaker that Jessica had been found in hospital in a “smoke-induced coma”, but her family said this is not the case, the Press Association reports.

Actor Noel Clarke took to Twitter to debunk the rumours, saying he was “speaking for Jessica’s Family” in saying she had not yet been found.

“The family are distressed by this false hope,” he wrote.

“They are still waiting for official news, no matter what the outcome.”

Jessica’s mother was coming home from work when her daughter called her to say there was a fire in the building.

Adriana Urbano told The Telegraph: “Jessica had been asleep in our flat when something woke her - I don’t know if it was the smoke or a fire alarm - so she rang me at 1.39am as I was on my way home from work.

“She said ‘Mum where are you? Mummy come and get me’.”

Her mother urged her to run out of the building as quickly as she could before the phone line cut out.

Jessica was on the 20th floor of the 24-storey high-rise when the fire broke out in the early hours of Wednesday morning.

  • Ligaya Moore
    Handout . / Reuters
    The Philippine Embassy of the UK is appealing for information about Ligaya Moore, 79, who lived on the 21st floor 
  • Maria Del Pilar Burton, 65
    Maria Del Pilar Burton, 65, and her husband Nicholas were caught up in the blaze. Nicholas has regained consciousness and has appealed for help to trace his wife. He is certain she got out of the building. Maria has Alzheimer’s. 
  • Nadia Choucair, 33
    The teaching assistant was in a flat on an upper floor with her husband Bassam, and three daughters, aged 3, 10 and 13. Nadia's mouther Sirria is also missing. 
  • Abdul Hanif, 26 (pictured), Abdul Hamid, 29 and Kamru Miah, 82
    Abdul Hanif is pictured here with his sister Husna Begum, whose body and that of their mother have been recovered from Grenfell Tower. The three male relatives remain missing. 
  • Lucas James, 12
    Kritchanut via Getty Images
    A 16-year-old girl told the Telegraph she feared her younger brother may have been staying with a friend on the 17th floor of the block. 

    The teenager, who lived with her mother on the eight floor, said: “We cannot find him, we have been going around hospitals.”
  • Steven Power, 63
  • Rania Ibrham, 30
    Facebook/ Rania Ibrham
    The mother-of-two sent a message to a friend begging for help but neither she nor her children aged five and three have been seen since the blaze.

    A Facebook Live video was posted on her account that revealed her fearfully venturing into the hallway and urging other residents to come into her apartment for safety. She can be heard murmuring frantic prayers throughout and is heard to say (in Arabic): “There’s fire and smoke from beneath and above. See all the smoke above us.” 

    Ibrham, whose position on her Facebook page is listed as executive director at a Saudi Arabian charity, can be heard uttering reassurances to her family but also asking how they are supposed to get out of the building. 
  • Mariem Elgwahry, 27
    Mariem Elgwahry, 27, was on the 19th floor of the building and has been missing since news of the blaze broke. Her mother, Suhar, is also unaccounted for. 
  • Mohamed ‘Saber’ Neda, 57
    Neda’s family say he urged his wife Shakila, 45 and son Farhad, 24, to flee the blaze, but was unable to join them because he was injured. He was last seen on the stairwell injured and helping neighbours. He and his family lived in a top floor flat. 
  • Hesham Rahman, 57
    Twitter user Noha posted a picture of her brother, adding he was living in a 20th floor flat. “He is still missing, please share,” she asked.