So what can be done? Plenty, if you get the right people involved. What's needed, first and foremost, is an entrepreneurial mindset. Replacing great managers with more great managers will simply perpetuate the status quo.
Almost 80% of the UK’s landline-only customers are with BT.
BT has been ordered by Ofcom to open up its 'Dark Fibre' network of ultra high-speed fibre optic cables to competitor. At
Remember BT Cellnet? The iconic Philips Savvy? It's hard to think of a network more associated with the rise of the mobile
Unlike the old directory days when you had one entry in one place you now have hundreds, or in the case of e-commerce thousands of places which need to appear in search. As do all your competitors so it becomes a bun fight to get yourself seen amongst the noise.
BT has entered exclusive talks over a £12.5 billion deal to buy Britain's biggest mobile phone operator EE. The disclosure
EE has confirmed that it is also in talks with BT about selling off its mobile business following the news that British Telecom
Five cities in the UK will now have to type full phone numbers, including the area code, in order to help stay off a shortage
BT is warning millions of customers that it is increasing prices by up to 6.5% in a blow to households already struggling
Labour frontbencher Stephen Timms has accused businesses of being "driven by greed" and warned that unethical practises were