reputation management

The 'right to be forgotten' law is now in full swing. Google has removed more than 60,000 web links and some days it seems like every search you do has the italicised warning at the bottom of the page: Some results may have been removed under data protection law in Europe. Learn more. Strange wording isn't it? Let's face it - some results have been removed, Google, or the italics of doom would not be there.
If the media is engaging in sins, peddling disinformation, slander and defamation - as well as unnecessarily invading privacy and engaging in harassment - then they deserve a stern word from the Pope.
The challenges of The Co-operative Bank and the furore around the role of the former chair, made co-operatives - businesses that are member-owned - an unhappy national news story in late 2013. Three months on and I feel that I can breathe again. But what difference did these high profile troubles make to the wider co-operative sector and the long-term reputation of our business model?
Getting fired because of a bad joke is certainly a painful experience on its own. But watching the joke as it makes its way to the front pages of major international newspapers, pushed by a global wave of public indignation, is definitely a lot worse. Especially when it's just a few days before Christmas.
Communicators - politicians, corporate spokespeople, charity campaigners - have always faced challenges when trying to get their messages through to voters, consumers and the public...
Normally, when people talk about reputation management they immediately think of crisis communications and the importance
Warren Buffett isn't often wrong. Yet he was when he said: 'It takes 20 years to build a reputation and five minutes to ruin it.' Most reputations are severely damaged because an organisation has failed over many years to operationally live up to the high expectations set by their PR and marketing activity.
Reputation cannot be owned; it is the prevailing view of an organisation. Reputations are impacted by all publicly available data and coverage. An important component is the view, held by the public, opinion leaders and other stakeholders, of the industry an organisation is part of.
Public exposure to whistleblowing has risen dramatically over the last few years. Far beyond the realms of Julian Assange
Then I saw something happen on one of my networks that entirely disavowed me of any notions that bullying on-line doesn't really happen. A small but very successful business I follow was targeted by a group of other women in the same industry, for reasons I can only attribute to jealousy.